City Dispatcher

Manitoulin Transport; Saskatoon; On-site; CAD 50,000 - 65,000; Full time

Job summary

A transportation and logistics company based in Saskatoon seeks a Dispatcher to coordinate pickups and deliveries for the service area. The ideal candidate will have strong geographical knowledge of the area, excellent communication skills, and prior dispatch experience in an LTL environment. This role demands effective multitasking and a commitment to safety. Competitive wages and benefits are offered.

Benefits

Competitive wages

Profit Sharing

Benefits including short-term and long-term disability

Qualifications

• Solid geographical knowledge of Saskatoon and surrounding rural areas.
• Previous dispatch experience in an LTL environment.
• Experienced with LTL load planning and city/rural route planning.
• Computer fluent, capable of operating an AS/400 system.
• Excellent communicator with customers and drivers.
• Proven ability to multitask and thrive in a fast-paced environment.
• Demonstrated leadership skills and ability to delegate.
• Safety minded with knowledge of TDG.

Responsibilities

• Plan and coordinate pickups and deliveries in the Saskatoon service area.
• Supervise City Drivers and delegate tasks effectively.
• Communicate with drivers and customers regarding requirements.
• Execute scheduling and track shipments using the AS/400 platform.
• Ensure compliance with company policies and safety guidelines.
• Promote a safety-minded culture and assist with booking appointments.

Skills

Geographical Knowledge

LTL Experience

Route Planning Expertise

Technological Capability

Communication

Work Ethic

Leadership

Safety

Tools

AS/400 system

Job description

Company Description

For 65 years, Manitoulin Transport has been providing comprehensive transportation and logistics solutions for clients across North America. Our success lies in our innovation and safety, and our dedication to reliable, on-time delivery. So, if you know where you’re headed, we have the training and career development to help you get there.

Job Description

The Dispatcher role is a fast-paced, demanding position focused on planning and coordinating the pickups and deliveries for our Saskatoon service area, including surrounding rural routes. We're looking to onboard a dedicated professional to join our team and help us meet or exceed our customers' expectations.

As a Dispatcher, you'll be the nerve center of our operations, ensuring smooth and efficient daily flow. Your key duties will include:

• Load Planning & Coordination: Planning and coordinating all terminal pickups and deliveries, including LTL load planning and city/rural route planning.
• Driver & Staff Supervision: Supervising City Drivers (and potentially brokers), providing direction, and delegating tasks effectively.
• Communication & Customer Service: Consistently answering the phone and dealing with driver requirements (e.g., hook up information, delay updates, concerns). This includes communicating effectively with internal staff and external customers.
• System Management: Working within the AS/400 platform to execute scheduling, track shipments for customers, and perform other necessary system tasks.
• Documentation & Compliance: Printing labels, adding comments to justify non-service deliveries, and ensuring proper company policy and safety guidelines are followed.
• Leadership & Safety: Demonstrating leadership, promoting a safety-minded culture, and assisting with appointment booking and rescheduling of priorities.
• Other duties as assigned.

Qualifications

• Geographical Knowledge: Solid geographical knowledge of Saskatoon and surrounding rural areas.
• LTL Experience: Previous dispatch experience in an LTL environment.
• Route Planning Expertise: Experienced with LTL load planning and city/rural route planning.
• Technological Capability: Computer fluent, with the ability to understand and operate an AS/400 system and handheld devices. AS/400 experience is a strong asset; we will train the right candidate.
• Communication: Excellent phone and email communicator; polite, professional, and courteous in constant interaction with customers, drivers, and management.
• Work Ethic: Proven ability to multitask effectively and thrive in a fast-paced environment while handling shift work.
• Leadership: Demonstrated Team Leader capabilities and the ability to delegate effectively.
• Safety: Safety Minded and possess a knowledge of TDG (Transportation of Dangerous Goods).
• Previous or current Class 1 driving experience is an asset but not necessary.

We Offer

• Competitive wages
• Profit Sharing
• Benefits, including short-term and long-term disability
• And more!

Additional Information

We would like to thank all those expressing an interest in this position; however, only the candidates selected for an interview will be contacted.