Christmas Toy Shop & Donation Coordinator

The Salvation Army; Vancouver; On-site; CAD 41,000 - 53,000; Full time

Job summary

A community service organization is seeking a Christmas Toy Shop and Donation Coordinator in Vancouver. This seasonal role involves managing the Toy Shop setup and operations, engaging with volunteers, and coordinating donations. Ideal candidates should have strong organizational and communication skills, along with a background in customer service. The position offers a competitive salary range and full-time employment during the holiday season.

Qualifications

• 1-3 years of relevant experience, preferably in customer service.
• Experience in fundraising, donor relations, or public relations is beneficial.
• Current and valid driver's license.

Responsibilities

• Set up and manage the Toy Shop with volunteers.
• Stock and secure donations daily.
• Keep records of donor information and toy inventory.

Skills

Organizational skills

Verbal communication skills

Written communication skills

Customer service experience

Computer skills

Relationship building

Education

Post-secondary education

Tools

Microsoft Office

Job description

Who We Are

For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church each year we help more than 2 million people providing necessities such as food clothing and addition we support people experiencing unemployment addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission vision and values of hope service dignity and stewardship. As a faith- and values-based organization we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in the communities of our world.

Job Description :

Position Purpose summary :

Boundless Vancouver organizes The Christmas Toy Shop for children and families. The Christmas Toy Shop and Donation Coordinator works on our team to set up and manage the Toy Shop for its duration organizing and overseeing Toy Shop volunteers and procuring and coordinating donations for the Toy Shop and various toy drives.

This is a Seasonal Temporary contract role.

Key Accountabilities

• Set up our temporary Toy Shop with help from the seasonal Christmas team and volunteers for welcoming families to a dignified supportive and fun Christmas experience.
• Ensure donated Toy Shop items (toys books etc.) are stocked daily and stored securely.
• Work with Volunteer Coordinator to define promote and manage volunteer opportunities prior to and for the duration of the Christmas Toy Shop.
• Orientate and supervise Toy Shop volunteers while they are deployed to their positions.
• Solicit financial and in‑kind donations and correspond in a timely manner with individuals and corporate donors in the community; organize toy drives with companies and organizations in the community.
• Coordinate drop‑off and pick up schedule with donors and driver(s).
• May collaborate and help coordinate with divisional team for toy drives.
• Relay donated items to the appropriate personnel for proper storage and distribution as needed.
• Keep thorough records of donor information and donated items / amounts and maintain a positive relationship with donors.
• Keep accurate records of Toy Shop inventory at the end of the season.
• Pack up clean up and store all items from Toy Shop after it has concluded.
• Perform other duties as assigned.

Health & Safety

• Background check consent.
• A clear vulnerable sector screening.
• Completion of online abuse prevention training.
• Required Health and Safety training.

Critical Relationship Management

Governance Boards and Councils :

• Internal : N / A
• External : N / A

Managerial Responsibility

• Reports directly to Corps Officer
• Direct reports : Volunteers

Financial and Materials Management

• Responsibly manage valuables / assets such as toys and gift cards that will be distributed to neighbours keeping secure daily.

Working Conditions

The job incumbent may be exposed to the risk of minor harm injury or illnesses due to :

• Driving and moving of physical inventory.
• Verbal or physical attacks by others (i.e. violent / aggressive person).
• Exposure to infectious diseases.

The above responsibilities must be discharged in accordance with The Salvation Armys Mission Statement in a professional manner upholding our code of conduct.

Education and Experience Qualifications

Education Qualifications and Certifications

• One (1) to three (3) years of relevant experience including experience working in customer service-related fields.
• Post‑secondary education and work experience in fund‑raising donor relations public relations or administration is an asset.

Experience and Skilled Knowledge Requirements

• Proficient computer skills and familiarity with Microsoft Office.
• Excellent verbal communication skills (in person and on the phone)
• Excellent written communication skills.
• Current and valid Drivers License.

Skills and Capabilities

• Excellent organizational skills.
• Superior relationship building skills and the ability to interact with individuals at all levels in a confident collaborative and professional manner.
• Proven ability to multitask.
• Works independently; demonstrated self‑starter and team player.
• Ability to learn new software quickly and teach others.
• Proficiency in other language(s) is an asset.
• Be able to lift up to 40 lbs.

Compensation

The target hiring range for this position is $41706.30 to $52132.88 with a maximum of $62559.46.

Placement in the salary range will be based on factors such as market conditions, internal equity and candidate experience, skills and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.

Key Skills

• Restaurant Experience
• Customer Service
• Coffee Experience
• Computer Skills
• Management Experience
• Oil Change Experience
• Auto Body Repair
• Automotive Diagnostics
• Hydraulics
• Leadership Experience
• Retail Management
• Air Conditioning

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 41706 - 52132