Chief Operating Officer

Confidential Jobs; Markham; On-site; CAD 150,000 - 200,000; Full time

Job summary

A leading firm is seeking a Chief Operating Officer to drive growth and innovation. The ideal candidate will have experience scaling operations, building vendor partnerships globally, and fostering a data-driven culture. This individual will be pivotal in leading the expansion of supply chain and manufacturing while ensuring operational excellence. This role requires international travel and offers the opportunity to shape the company's future success.

Qualifications

• Experienced operating at scale and comfortable moving quickly in entrepreneurial settings.
• Understands how operational excellence drives growth, customer experience, and market share.
• Thrives in environments where experimentation, learning, and data guide decision-making.
• Skilled in high SKU growth, product innovation, vertical integration, and global logistics.
• Strong track record of building trusted relationships to enhance speed to market while optimizing cost and quality.
• Willing and able to travel internationally several times per year.

Responsibilities

• Build and optimize operations aligned with sales goals to increase revenue.
• Lead the expansion of supply chain, manufacturing, and distribution.
• Establish and monitor KPIs for speed, efficiency, and accountability.
• Guide product innovation and improve operational agility.
• Recruit and inspire teams focused on collaboration and continuous improvement.
• Ensure operational strategies enable commercial objectives.

Skills

High-potential and gritty

Commercially minded

Innovative and metric-driven

Operational expert

Proven success developing and leading teams

Vendor partnership architect

Global perspective

Job description

Our client is searching for a Chief Operating Officer with the drive, grit, and commercial mindset to power a rapidly expanding enterprise. This is a unique opportunity for a high-potential leader who thrives in fast-paced environments, brings a hands‑on approach, and is passionate about building operations that directly enable sales and market success.

As COO, this executive will be at the center of scaling global supply chain, manufacturing, and distribution, with a continued focus on how operational activities fuel commercial growth. The role oversees logistics and sourcing across international markets, builds collaborative vendor partnerships in Asia, and champions a culture where innovation, accountability, and results define success.

Reporting to the Owners and the Board, this leader will be responsible for ensuring that operational excellence matches the company’s pace of growth. The COO will bring structure, insight, and agility, ensuring that the business delivers consistently, efficiently, and profitably as it continues to expand across Canada, the United States, and beyond.

Key Responsibilities

• Enable Commercial Success: Build and optimize operations that are tightly aligned with sales goals, ensuring every activity accelerates market impact and revenue growth.

• Scale for Growth: Lead the expansion of supply chain, manufacturing, and distribution to support rapid business growth and evolving market needs.

• Drive Performance: Establish and monitor KPIs that foster a disciplined, data‑driven culture focused on speed, efficiency, and accountability.

• Champion Innovation: Guide product innovation, SKU expansion, and vertical integration, finding new ways to improve speed to market and operational agility.

• Build Winning Teams: Recruit, reorganize, and inspire teams that embrace ownership, collaboration, and continuous improvement.

• Collaborate Across the Business: Work closely with sales, product, and vendor operations to ensure operational strategies consistently enable commercial objectives.

Candidate Profile

• High‑Potential and Gritty: Experienced operating at scale and comfortable moving quickly in entrepreneurial settings.

• Commercially Minded: Understands how operational excellence drives growth, customer experience, and market share.

• Innovative and Metric‑Driven: Thrives in environments where experimentation, learning, and data guide decision‑making.

• Operational Expert: Skilled in high SKU growth, product innovation, vertical integration, and global logistics.

• Teamb> Proven success developing and leading teams to deliver results in fast‑changing, high‑growth environments.

• Vendor Partnership Architect: Strong track record of building trusted relationships to enhance speed to market while optimizing cost and quality.

• Global Perspective: Willing and able to travel internationally, including to China and the United States, several times per year.

• Added Strengths: Experience with Sales and Operations Planning (S&OP) or Integrated Business Planning (IBP) is considered an asset.

Ready to Build What’s Next?

This is an opportunity to shape the operational engine behind a fast‑growing consumer business. The role offers the chance to drive innovation, scale performance, and build the systems that will define the company’s next chapter of growth.

For further information or to discuss your candidacy, please contact:

Sheriza Perabtani

Vice President, Richter Executive Search

Kennedie Janes

Research Associate, Richter Executive Search