Chief Operating Office (COO) - Hospitality

JRoss Recruiters; Atlantic; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading recruitment firm in hospitality seeks an experienced candidate to lead the operations of a prominent hospitality portfolio in Atlantic Canada. The role requires a minimum of 10 years of leadership experience in food & beverage, expertise in financial management, and a passion for elevating guest experiences. Responsibilities include coaching senior leaders, overseeing service standards, and driving performance metrics. This position offers a unique opportunity to influence service excellence across distinct dining concepts.

Qualifications

• Minimum 10 years of progressive leadership experience in food & beverage operations.
• Proven success developing and executing business plans and budgets.
• Flexibility to work evenings and weekends as required by the business.

Responsibilities

• Coach and mentor senior leaders, ensuring alignment with company values.
• Deliver on business plans and budgets, maintaining each concept’s distinct identity.
• Oversee culinary and service standards, ensuring cost controls.

Skills

Leadership experience

Financial analysis

Operational management

Service excellence

Education

Post-secondary education in Hospitality, Business, or a related field

Job description

Foster a culture that attracts, develops, and retains exceptional hospitality talent.

Coach and mentor senior leaders, ensuring alignment with company values and service standards.

Implement training programs that elevate the guest experience across all outlets.

Build cross-functional relationships that strengthen collaboration and performance.

Operational Excellence

Deliver on business plans and budgets, maintaining each concept’s distinct identity.

Oversee culinary and service standards, ensuring cost controls and consistency.

Partner with marketing and sales teams to align initiatives with operational goals.

Identify and evaluate new food & beverage opportunities to support continued growth.

Financial & Process Management

Analyze daily, weekly, and monthly financial results to optimize revenues and margins.

Ensure processes and systems support efficient, scalable operations.

Lead programs for maintenance and replacement of assets and operating equipment.

Uphold best-in-class workplace and safety practices.

Requirements

Post-secondary education in Hospitality, Business, or a related field.

Minimum 10 years of progressive leadership experience in food & beverage operations — ideally within upscale casual or luxury dining environments.

Proven success developing and executing business plans and budgets.

Strong financial and analytical skills with a focus on driving performance metrics.

A guest-first mindset, with a passion for people and service excellence.

Flexibility to work evenings and weekends as required by the business.

Corporate Culture

This is a rare opportunity to influence one of Atlantic Canada’s most ambitious hospitality portfolios — leading talented teams, elevating service standards, and shaping the guest experience across a growing group of distinctive concepts.

I consent to receiving news and information from JRoss Recruiters. I understand that I can withdraw this consent at any time by sending an email to [e-mail].