Chief Officer

Bridgemans Services; Squamish; On-site; CAD 150,000 - 200,000; Full time

Job summary

A leading maritime services company seeks a Chief Officer to oversee operations on the MV Isabelle X and other vessels. This senior position focuses on managing vessel operations, crew supervision, and guest experiences, ensuring safety and service excellence in the unique environment of a floatel. Candidates should possess the relevant STCW certifications and lead the team in maintaining high standards of hospitality and safety.

Benefits

Vessel Protection and Indemnity Insurance

Qualifications

• 3-5 years of sea service experience on Ro-Ro or passenger ship as Chief Officer/2nd
• Ability to clear a drug and alcohol test.
• Excellent comprehension of the English language.

Responsibilities

• Assist Captain in managing vessel operations and ensuring safety compliance.
• Supervise the crew and foster a collaborative work environment.
• Ensure exceptional guest services and address complaints effectively.

Skills

Maritime Regulations

Crew Management

Guest Services

Safety Protocols

English Language

Education

Chief Mate COC - STCW Reg. II/2

Chief mate on ships of 3000 gross tonnage or more

STCW Reg. VI/3 advanced fire fighting

STCW Reg. VI/4 medical first aid

Tools

Microsoft Office

Job description

Chief Officer

Primary Location: On MV Isabelle X/ Saga-Company Vessels alongside Squamish, BC
Employee Status: Rotational

No. of Vacancy: 3

Company Operating Name: Bridgemans Crew Management Ltd.

Business Address: 2512 Yukon St, Vancouver, BC V5Y 0H2

Terms of Employment: Rotational schedule for three years with the possibility of extension

Language of Work: English

Wages/ Salary: $CAD (Hourly) 40.06 to 54.00/-

Benefits Package offered: Vessel Protection and Indemnity Insurance

Contact Information:[e-mail]

The Company

Bridgemans Services Group (BSG), is a global provider of workforce floatels and marine services. BSG customizes services to the exact needs and locations of clients, ensuring solutions meet precise specifications, including logistics, crew transfers, housekeeping, catering, and the fulfillment of all HSE requirements.

The Opportunity

The Chief Officer is a senior leadership position responsible for overseeing the daily operations and management of a floatel (floating hotel) alongside in Canada. The Chief Officer works closely with the Captain and other crew members to ensure the safe, efficient, and successful operation of the floatel, providing exceptional guest experiences.

Key Responsibilities

Responsibilities and essential job functions include, but are not limited to, the following:

Vessel Operations:

• Assist the Captain in the overall management and operation of the floatel.
• Oversee the navigation, maneuvering, and berthing of the floatel alongside the dock.
• Ensure compliance with all relevant maritime regulations and safety standards.
• Maintain accurate logs, records, and reports related to vessel operations

Crew Management:

• Supervise and manage the crew, including training, performance evaluation, and scheduling.
• Foster a positive and collaborative work environment, promoting teamwork and professionalism.
• Conduct regular safety drills and ensure all crew members are trained in emergency procedures.
• Provide guidance and support to the crew in handling guest inquiries and resolving issues.

Guest Services:

• Collaborate with the hotel management team to deliver exceptional guest experiences.
• Ensure the highest standards of customer service and hospitality are maintained.
• Address guest complaints and concerns promptly and effectively, striving for guest satisfaction.
• Coordinate with various departments to ensure smooth operations and guest satisfaction.

Safety and Security:

• Implement and enforce safety protocols and security measures on the floatel.
• Conduct regular safety inspections and drills to ensure compliance with safety regulations.
• Monitor and address any potential security risks or incidents promptly.
• Collaborate with relevant authorities and agencies in emergency situations.

Maintenance and Repair:

• Oversee the maintenance and repair activities of the floatel.
• Coordinate with engineering and maintenance staff to ensure the proper functioning of all systems and equipment.
• Conduct regular inspections to identify any maintenance or repair needs.
• Manage the inventory of spare parts, equipment, and supplies.

Qualifications

• Holding Chief Mate COC - STCW Reg. II/2
• Chief mate on ships of 3000 gross tonnage or more
• STCW Reg. IV/2
• STCW Reg. VI/1 safety familiarization, basic training and instruction for all seafarers
• STCW Reg. VI/2 proficiency in survival craft, rescue boats and fast rescue boats
• SOLAS Ch III, Evacuation Slide training
• STCW Reg. VI/3 advanced fire fighting
• STCW Reg. VI/4 medical first aid and medical care
• STCW Reg. VI/6 security-related training and instruction for all seafarers
• STCW Crisis management and human behaviour training
• STCW Crowd management training
• STCW Special training for Ro/Ro passengers ships
• STCW ECDIS generic training
• STCW Reg. I/14, ECDIS type-specific familiarization training
• 3-5 years of sea service experience on Ro-Ro or passenger ship as Chief Officer/ 2nd
• Maneuver vessels twin variable CPP
• Excellent comprehension and command of the English language; (written & verbal)
• Microsoft Office knowledge
• Ability to clear a drug and alcohol test prior to hiring and potential random tests throughout employment with prior notice

Working Conditions

• Repetitive, physical activity involved (walking, kneeling, reaching, lifting)
• Lifting light to medium weight (up to 20 too 50lbs)
• Exposure to environmental elements including extreme weather conditions

At Bridgemans Services Group we believe that each employee contributes directly to our growth and success. We are committed to workplace excellence, safe work environments and the communities where we work and live. Bridgemans Services Group hires on the basis of merit and is committed to Employment equity and development.