Chief Growth Officer

Researchfdi.com; Canada; Remote; CAD 160,000 - 210,000; Full time

Job summary

ResearchFDI is seeking a Chief Growth Officer (CGO) to drive growth strategy, revenue expansion, and profitability across the organization. You will oversee sales, marketing, partnerships, pricing, and overall growth initiatives while reporting to the CEO and the Executive Leadership Team.

The CGO will own the sales pipeline, establish priorities, targets, and accountability, and translate corporate strategy into actionable growth plans.

Qualifications

• 10–15 years of progressive leadership experience in sales or growth roles.
• Proven ability to manage sales teams, set targets, coach, and drive results.
• Track record of revenue growth and meeting new-business objectives.
• Experience defining sales strategies, managing pipelines, forecasting revenue.
• Experience in consulting, professional services, or B2B relationship environments is preferred.
• Strong pricing, margins, budgets, CRM, and AI-enabled sales tools knowledge.

Responsibilities

• Lead sales strategy and oversee revenue and new-business objectives.
• Manage Sales, set targets, KPIs, responsibilities, and performance reviews.
• Own the sales pipeline, forecasting, qualification, and CRM processes.
• Develop growth opportunities across markets, services, and partnerships.
• Coordinate with Finance, Operations, and Marketing to align capacity and delivery.

Skills

Sales leadership

Growth strategy

CRM systems

Forecasting

Cross-functional leadership

Budget management

Education

Bachelor’s degree in Business, Marketing, Economics, Commerce, or related field

MBA or other relevant advanced degree (asset)

Tools

CRM platforms

AI implementation

Job description

The Chief Growth Officer (CGO) is responsible for leading ResearchFDI’s growth strategy and driving sustainable, profitable revenue growth across the organization. As a member of the Executive Leadership Team, the CGO oversees sales, business development, marketing, strategic partnerships, pricing, and revenue performance. The Sales team reports directly to the CGO, who is responsible for establishing clear priorities, processes, targets, and accountability across the function.

Working closely with the CEO and other members of the Executive Leadership Team, the CGO translates ResearchFDI’s corporate strategy into an actionable growth strategy encompassing sales, market expansion, pricing, partnerships, marketing alignment, and new revenue opportunities. The CGO owns the overall company sales pipeline and sales performance, while ensuring individual sales team members are accountable for developing and managing their respective pipelines and achieving agreed-upon targets.

Key responsibilities

Sales & revenue leadership

• Lead ResearchFDI’s overall sales strategy and oversee achievement of revenue and new-business objectives.
• Manage the Sales team, establishing clear individual and team targets, KPIs, responsibilities, and performance expectations.
• Require each salesperson to develop an individual sales plan aligned with organizational priorities, approve those plans, and conduct regular performance and pipeline reviews.
• Oversee the company-wide sales pipeline, forecasting, opportunity qualification, and CRM processes.
• Build on existing sales dashboards and KPIs to improve visibility into pipeline, conversion, sales productivity, forecast accuracy, and revenue performance.
• Participate directly in strategic, high-value, or complex sales opportunities where executive involvement adds value.
• Ensure sales proposals, pricing, and significant commercial terms align with ResearchFDI’s strategy, profitability objectives, and delivery capacity.
• Provide regular sales and revenue performance reporting to the CEO and Executive Leadership Team.
• Develop and execute ResearchFDI’s growth strategy in alignment with overall corporate objectives.
• Identify and prioritize opportunities for growth across new markets, geographies, services, client segments, and revenue channels.
• Evaluate market trends, competitive activity, client needs, and business intelligence to inform growth priorities.
• Increase the geographic diversification of ResearchFDI’s client portfolio and global footprint.
• Oversee strategic partnerships and evaluate new partnerships based on their potential contribution to organizational growth.
• Oversee strategies to further commercialize ResearchFDI Academy, the FDIP certification, training, and other emerging revenue opportunities.
• Evaluate conferences, trade shows, and other business development activities based on strategic value and expected return on investment.

Marketing, business intelligence & sales enablement

• Directly manage Marketing to ensure activities support ResearchFDI’s sales and growth objectives.
• Ensure ResearchFDI’s positioning, messaging, sales materials, and proposal templates remain current and aligned with priority markets and services.
• Build on existing business intelligence processes to proactively identify prospective clients, market opportunities, and emerging trends.
• Work with appropriate internal and external resources to improve sales reporting, analytics, CRM utilization, and automation, including the responsible adoption of AI-enabled sales tools.
• Use available data and business intelligence to strengthen forecasting, territory planning, resource allocation, and sales decision-making.

Team & performance management

• Lead, coach, and develop the Sales team and provide appropriate oversight and direction to Marketing.
• Establish clear performance expectations and accountability for team members.
• Lead quarterly sales performance, pipeline, and individual plan reviews.
• Oversee the onboarding and training of new Sales and Marketing team members.
• Develop and maintain a structured sales training and onboarding program.
• Ensure team members have the processes, tools, training, and information required to succeed.
• Foster a high-performance culture focused on accountability, collaboration, continuous improvement, and measurable results.

Executive & cross-functional leadership

• Partner closely with the CEO and Executive Leadership Team to establish organizational revenue, growth, profitability, and market expansion priorities.
• Work with Finance to develop revenue forecasts and budgets, monitor sales-related expenditures, and ensure growth initiatives support appropriate financial returns.
• Work with Operations and service delivery teams to ensure sales commitments, pricing, timelines, and growth strategies align with organizational capacity.
• Oversee effective processes for transitioning newly acquired clients from Sales to the appropriate delivery and client management teams.
• Ensure commitments made during the sales process are clearly documented and communicated internally.
• Provide executive leadership with visibility into sales performance, growth opportunities, risks, and outlook.

Key performance indicators

Success in this role will be measured through a focused set of growth and sales indicators, including:

• Meeting total and new-business revenue growth targets
• Gross margin and profitability of new business
• Sales pipeline value and coverage
• Win and conversion rates
• Forecast accuracy
• Growth in priority markets and geographies
• Revenue from new services and business lines
• Sales team productivity and individual target achievement
• Strategic partnership contribution

Qualifications

• 10–15 years of progressive experience in sales, business development, growth strategy, or related leadership roles, including significant experience at a senior or executive level.
• Demonstrated experience managing and developing sales teams, including establishing individual targets, managing performance, coaching team members, and holding employees accountable for results.
• Proven track record of achieving revenue growth and new-business objectives.
• Experience developing and executing sales strategies, managing pipelines, forecasting revenue, and leading complex or high-value opportunities.
• Experience within a consulting, professional services, economic development, or other relationship-driven B2B environment is strongly preferred.
• Strong understanding of pricing, margins, budgets, sales forecasting, CRM systems, AI implementation and revenue performance.
• Experience managing departmental budgets and evaluating the financial return of sales and growth initiatives.
• Demonstrated ability to identify and develop new markets, services, partnerships, and revenue opportunities.
• Strong executive communication, leadership, negotiation, and cross-functional collaboration skills.
• Bachelor’s degree in Business, Marketing, Economics, Commerce, or a related field, or equivalent professional experience. An MBA or other relevant advanced degree is considered an asset.
• Travel: Occasional (20–30%) for conferences, key events, and leadership meetings worldwide.
• Location: Remote-friendly with preference for candidates in major city hubs and strong preference for overlap with EST business hours.