Checkout Experience Specialist (Front End)

Walmart Canada; Burlington; On-site; CAD 23,000 - 26,000; Full time

Job summary

Walmart Canada in Burlington, ON is seeking a Customer Service Associate to greet customers, process transactions, assist with bagging, and ensure a positive shopping experience. The role emphasizes cash handling, self-checkout guidance, and promoting sponsor programs within a friendly team.

Key duties include maintaining a safe, clean work area, referring complex items to supervisors, and helping customers navigate checkout options in a fast-paced retail setting.

Qualifications

• Age 16 or older.

Responsibilities

• Greets all customers in a polite and friendly manner.
• Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
• Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
• Assists customers with bagging and loading of merchandise.
• Ensures safe work practices are followed including proper lifting and keeping a clean work area.
• Maintains register security and integrity through diligent cash handling, adherence to relevant company policies and awareness of surroundings..
• Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
• Educating and supporting customers on the correct and efficient use of self-checkout options.

Skills

Customer service

Cash handling

Self-checkout guidance

Polite communication

Tools

POS systems

Job description

Walmart Canada in Burlington, ON is seeking a Customer Service Associate to greet customers, process transactions, assist with bagging, and ensure a positive shopping experience. The role emphasizes cash handling, self-checkout guidance, and promoting sponsor programs within a friendly team.

Key duties include maintaining a safe, clean work area, referring complex items to supervisors, and helping customers navigate checkout options in a fast-paced retail setting.