Checkout & Customer Experience Specialist

Wal-Mart Canada Corp; Grande Prairie; On-site; CAD 19,000 - 28,000; Full time

Job summary

Wal-Mart Canada Corp in Grande Prairie, AB is seeking a Customer Service Associate to greet customers, process transactions, and promote sponsor programs, ensuring a positive shopping experience.

You will assist with bagging, maintain register security, and guide customers on self-checkout, while upholding safe work practices in a fast-paced environment. Minimum age 16+ and a strong focus on courteous service are required.

Qualifications

• Age – 16 or older.
• Preferred qualifications: None listed.

Responsibilities

• Greets all customers in a polite and friendly manner.
• Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
• Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
• Assists customers with bagging and loading of merchandise.
• Ensures safe work practices are followed including proper lifting and keeping a clean work area.
• Maintains register security and integrity through diligent cash handling, adherence to relevant company policies and awareness of surroundings.
• Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
• Educating and supporting customers on the correct and efficient use of self-checkout options.

Job description

Wal-Mart Canada Corp in Grande Prairie, AB is seeking a Customer Service Associate to greet customers, process transactions, and promote sponsor programs, ensuring a positive shopping experience.

You will assist with bagging, maintain register security, and guide customers on self-checkout, while upholding safe work practices in a fast-paced environment. Minimum age 16+ and a strong focus on courteous service are required.