Charter Sales Representative

Chartright Air; Mississauga; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading private jet service provider in Mississauga is seeking a Charter Sales Associate to manage client relationships and drive sales. Responsibilities include generating leads, managing trip planning, and ensuring exceptional customer experiences. Ideal candidates will have a business background and 2-3 years of sales experience, with a focus on customer service and results. Join a dynamic team committed to innovation in aviation.

Benefits

Competitive compensation

100% company-paid health and dental coverage

RRSP/DPSP matching program

Qualifications

• 2-3 years’ related sales experience generating new business and maintaining strong customer relationships.
• Knowledge of the sales cycle, best practices, and current market trends is essential.
• Experience in the aviation industry or aviation sales is an asset.

Responsibilities

• Generate new business sales leads and grow existing customer accounts.
• Manage the end-to-end trip planning process for clients.
• Liaise with Flight Coordination Centre and document customer details.

Skills

Sales experience

Customer relationship management

Problem-solving

Communication skills

MS Office proficiency

Education

Post secondary education in Business or related field

Tools

CRM tools

Job description

Who we are

Chartright Air Group is an innovator within the Canadian aviation industry, offering tailored private jet charter, turn-key aircraft management, aircraft maintenance and FBO services. Our commitment to safety, customer service, and operational excellence has established us as the leading provider of private jet service in Canada. For over 35 years, we've built a reputation for safety, service excellence, and innovation. Our passionate team of enthusiastic aviation professionals thrive in a fast-paced, customer-driven environment where continuous improvement is encouraged and celebrated.

• Make an Impact: Help shape the future of a growing aviation company.
• Be Part of a Winning Team: Work with talented professionals who value collaboration and excellence.
• Drive Change: Contribute to our ongoing transformation and growth, using your unique skills to improve processes and deliver results.
• Grow Your Career: Access opportunities for personal and professional development.
• Competitive Benefits: Enjoy a competitive compensation package, including 100% company-paid extended health and dental coverage.
• Employee Perks: We offer a variety of partnerships, offering discounts for employees and their families.
• Plan Ahead: Benefit from our generous RRSP/DPSP matching program.

About the Role

As a Charter Sales Associate, you will play a key role in delivering an exceptional private jet charter experience while driving Chartright’s continued growth as Canada’s leading provider of private jet services. This client-facing role involves managing both new and existing relationships, converting trip inquiries into revenue generating flights, and ensuring a seamless end-to-end travel experience.

Your responsibilities will include quoting, trip planning, post-charter administration, and proactive client engagement. You’ll collaborate across departments and with external partners to remove barriers to success and elevate the customer experience. A strong sales demeanor, strategic thinking, and a commitment to service excellence are essential. As you’ll be expected to generate new leads, grow existing accounts, and maintain long-term client loyalty.

What You’ll Do

• Generate new business sales leads and growing existing customer accounts
• Manage the end-to-end trip planning process for clients including developing detailed private charter quotes aligned to customers’ needs and coordinating trip details with operators
• Liaise with Chartright’s Flight Coordination Centre and customers on specific travel requirements and unique customer trip details
• Document customer details and trip plans via Chartright’s internal systems and processes
• Collaborate with internal stakeholders to identify and execute service and product improvement opportunities
• Attend trade shows, conferences and other promotional networking events

What You Bring

• Post secondary education in Business or related field
• 2-3 years’ related sales experience generating new business, growing existing sales and maintaining strong customer relationships; equivalent combination of education and experience will be considered
• Demonstrated knowledge of the sales cycle, best practices and current market trends
• Positivity, energy and proactivity
• A customer-focused, solutions-oriented approach
• Solid problem-solving, judgement and negotiation skills
• Ability to manage multiple initiatives in a fast-paced environment
• Strong organizational and planning skills with attention to detail
• Effective verbal, written and interpersonal communication skills
• A collaborative, professional, customer driven approach
• Proficiency with MS Office and CRM/reporting/analytics tools
• Experience in the aviation industry or an aviation sales role an asset

Diversity & Inclusion

We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated. We welcome all applicants and encourage individuals who identify with any of the protected grounds under the human rights legislation to apply to any open role.

We are committed to fair and equitable hiring practices; our hiring and selection process is conducted in accordance with all employment legislation and the Human Rights Code of Canada. If you require accommodation during the hiring and selection process, please advise the recruiter or contact [e-mail].

Ready to take off with us?

Apply today and help shape the future of aviation. We thank all applicants for their interest. Only those selected for an interview will be contacted.