Channel Orchestration Manager - Growth & CX

Tangerine Bank; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading Canadian digital bank is seeking a Manager, Channel Lead Orchestration to oversee channel lead programs and drive client engagement. This role requires at least 5 years of experience in channel marketing or customer strategy and strong data analysis and presentation skills. Join a mission-driven culture that values empowerment and diversity while enjoying workspace flexibility and competitive benefits. Work in a vibrant environment focused on redefining personal finance in Canada.

Benefits

Empowerment and diversity culture

Flexible workspace

Benefits from Scotiabank's programs

Excitement of working with Toronto Raptors

Qualifications

• 5+ years of experience in Channel Marketing or Customer Strategy.
• Strong ability to create visually engaging presentations.
• Ability to analyze large data sets and derive insights.

Responsibilities

• Lead and oversee channel lead programs execution.
• Support channel strategy through cross-functional collaboration.
• Manage communication on lead priorities to contact center teams.
• Conduct deep-dive analyses to improve lead programs.

Skills

Channel Marketing

Customer Strategy

Data Analysis

Presentation Skills

Strategic Thinking

Education

Post-secondary education in marketing/business administration

Job description

A leading Canadian digital bank is seeking a Manager, Channel Lead Orchestration to oversee channel lead programs and drive client engagement. This role requires at least 5 years of experience in channel marketing or customer strategy and strong data analysis and presentation skills. Join a mission-driven culture that values empowerment and diversity while enjoying workspace flexibility and competitive benefits. Work in a vibrant environment focused on redefining personal finance in Canada.