Change Practitioner

BDO; Ottawa; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading professional services firm in Ottawa is seeking a Change Practitioner to join their Change Management Office. The successful candidate will lead change initiatives, ensuring they align with business objectives while minimizing disruption. This role requires 3-5 years of change management experience and strong communication skills to manage stakeholder expectations effectively. The position offers opportunities for personal and professional growth within a collaborative environment.

Qualifications

• 3-5 years of Change Management Experience.
• Proven work experience in managing change management work streams.
• Experience with large, complex project rollouts.

Responsibilities

• Lead implementation of changes aligning with business objectives.
• Develop and implement comprehensive change management plans.
• Evaluate effectiveness of change management strategies.

Skills

Change management expertise

Project management experience

Microsoft Suite proficiency

Analytical skills

Communication skills

Education

University degree in business management or related field

Tools

Microsoft PowerPoint

Microsoft Excel

Job description

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award‑winning environment that fosters a with a high priority on your personal and professional growth.

Your Opportunity

BDO Canada is looking for a Change Practitioner to join our Change Management Office (CMO) team. As a member of our CMO, your primary responsibility will be to lead the successful implementation of changes, including assessing, planning, and managing changes to processes, systems, and technology to ensure that they are delivered on time, within budget, and with minimum disruption to business operations. You will also work closely with stakeholders across the organization to ensure that changes align with business objectives and are communicated effectively to all stakeholders. You will create and implement change management strategies and plans that maximize business and employee adoption and usage of the changes, working to drive faster adoption and higher utilization while minimizing resistance.

Change Management

• Follow change management discipline to ensure all people impacts are managed for the initiatives where you are the change leader.
• Document and produce organizational change work including change readiness, input to communication development, input to talent management processes, input to leadership and ownership, learning / training, and change implementation and reinforcement plan.
• Create communication templates and have ability to adjust content to different audiences.
• Assess the impact of proposed changes on business operations, systems, and technology, and identify potential risks and benefits.
• Develop and implement change management plans, including communication plans, resistance management plans, stakeholder engagement plans and training plans.
• Monitor and evaluate the effectiveness of change management plans and strategies and make adjustments as necessary.
• Identify and manage risks associated with changes and develop contingency plans to mitigate those risks.
• Work collaboratively with other change managers in BDO’s CMO to develop and maintain a consistent and repeatable change management framework and methodology that is aligned with the organization's objectives and strategies.
• Evaluate the effectiveness of change management processes and strategies and make adjustments as necessary to improve future change initiatives.

Change Communication & Stakeholder Management

• Establish personal engagement agreement with business sponsor(s) and stakeholder(s) to facilitate shared meaning and commitment to goals.
• Collaborate with stakeholders across the organization to ensure that changes are aligned with business objectives and that stakeholders are informed and engaged throughout the change process.
• Work with project managers and other stakeholders to ensure that changes are delivered on time, within budget, and with minimum disruption to business operations.
• Develop and deliver training programs to ensure that stakeholders are prepared for changes and have the necessary skills and knowledge to adopt and utilize the changes.

How do we define success for your role?

• You demonstrate BDO's core values through all aspect of your work : Integrity, Respect and Collaboration.
• You understand your client’s industry, challenges, and opportunities; client describe you as positive, professional, and delivering high quality work.
• You identify, recommend, and are focused on effective service delivery to your clients.
• You share in an inclusive and engaging work environment that develops, retains and attracts talent.
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.
• You grow your expertise through learning and professional development.

Your experience and education

University degree in business management / related field or equivalent working experience.

Qualifications

• 3-5 years of Change Management Experience - must have comprehensive knowledge of change management principles and practices.
• Proven work experience of change management work stream from initial vision to post implementation.
• 3-5+ years transformation / project management experience (e.g., PMs, Product Owners, PCOs, Business Owners etc.).
• Demonstrated experience with the rollout of large, complex projects.
• 3-5 Years Microsoft Suite Product knowledge – including PowerPoint and Excel.
• Demonstrated experience working with Executive level Stakeholders and managing expectations.
• Superior communication skills including experience in developing and delivering presentations to both internal and external stakeholders.
• Demonstrated ability to work independently and collaboratively to achieve organizational and program objectives.
• Highly developed analytical skills with ability to use expert level judgment for strategic thinking and problem solving.
• Proven organizational abilities and the ability to manage competing priorities and meet deadlines under pressure.
• Excellent teamwork, interpersonal and stakeholder focused skills including the ability to work respectfully and inclusively with a diverse employee population.
• You have the ability to thoughtfully and positively influence, lead, marshal resources and manage change in a matrix environment.

Prosci Certification is required

Prosci Certification is required.