Change Management Analyst

Tata Consultancy Services; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading IT consulting firm in Toronto seeks skilled candidates in release management with expertise in Soft and Technical Skills. Applicants should hold a degree in Computer Science and possess experience in project management methodologies, along with solid communication skills. This role requires collaboration among teams to ensure efficient release lifecycles.

Qualifications

• Project management experience and process mapping.
• Knowledge of Continuous Integration and Continuous Delivery (CDCI) pipelines.
• Expert knowledge of Software Development Lifecycle.

Responsibilities

• Assist in reviewing and administration of GF CAB meetings.
• Communicate overall release schedule and interdependencies.
• Identify and mitigate risks that can delay releases.

Skills

Soft Skills

Excellent communication skills

Project management skills

Problem-solving and analytics skills

Technical Skills

Team building skills

Change Management

Experience with DevOps

Education

B.S. in Computer Science or equivalent

Tools

Jira

Git

Visual Studio

Job description

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

About TCS

TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting‑led, cognitive‑powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS operates in 55 countries and employs over 607,000 highly skilled individuals, including more than 10,000 in Canada. The company generated consolidated revenues of US $ 30 billion in the fiscal year ended March 31, 2025 [BS1] and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award‑winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.

Skills and Responsibilities

• Candidates should possess Soft Skills
• Excellent communication skills Managing crucial conversations Influencing and Leadership skills Project management skills with knowledge of presentation
• Problem‑solving and analytics skills
• Team building and time management skills Collaborative spirit
• Technical Skills Change Management, Release management, code promotion and requirements management
• B.S. in Computer Science or an equivalent degree Project management experience, process mapping and artifact creation such as workflows
• Knowledge of Continuous Integration and Continuous Delivery (CDCI) pipelines
• Experience in working with DevOps and Agile methodologies including Scrum, Waterfall, or Kanban Expert knowledge of Software Development Lifecycle Team management skills
• Experience in the use of Jira, Git, and Visual Studio Release Management.
• Good understanding of application infrastructure, system architecture, and operating system ITIL V3 certification
• Domain Knowledge
• Assist the Change Management managers in reviewing and administration of the GF CAB meetings. Assist various application teams in planning the release of project deliverables and release life cycle.

Communicate the overall release schedule, inter‑dependencies, and necessary coordination between different teams.

• Communicate with release managers from different IT departments.
• Coordinate the release schedule and resources required depending upon the third‑party applications, defect backlogs, planned releases, and infrastructure updates.
• Identify the risks that can delay the release.
• Assist the application teams in managing those risks ensuring mitigation while maintaining the scope scheduled, and quality of the release are not affected.
• Publish weekly updates on the release activities.
• Track the progress and find issues, if any.
• Always work to improve the process of managing releases.
• Schedule the release readiness reviews before deployment and milestone reviews.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2‑week period. We invite you to continue to apply for other opportunities that match your profile.