Change management - AI Adoption - with English and (English, Italian, French, German and Spanish)

Concentrix; Georgina; Remote; CAD 90,000 - 120,000; Full time

Job summary

A leading consulting firm in Canada is seeking a Change Management professional to lead AI adoption. The role involves developing strategies, facilitating assessments, and engaging stakeholders to optimize adoption. Candidates should have over 5 years of experience in digital transformation and strong communication skills. This position offers a hybrid work arrangement and requires proficiency in multiple languages.

Qualifications

• Must have 5+ years in enterprise consulting, digital transformation, or business change enablement.
• Experience with Microsoft 365 or Copilot programs is required.
• Excellent communication and facilitation skills are essential.

Responsibilities

• Lead AI adoption business case identification based on organizational goals.
• Develop strategies for Copilot adoption aligned with business priorities.
• Facilitate AI readiness assessments and recommend action plans.

Skills

Enterprise consulting experience

Digital transformation

Change management frameworks

Excellent communication skills

Stakeholder engagement

Education

5+ years of relevant experience

Job description

Job Title

Change management - AI Adoption - with English and (English, Italian, French, German and Spanish)

Key Responsibilities

• Lead AI adoption business case identification and prioritization based on impact, feasibility, and alignment with organizational goals.
• Shape and execute enterprise-level Copilot adoption strategies that align with business priorities and transformation goals.
• Facilitate structured AI readiness assessments to evaluate organizational, skilling, and enablement maturity and recommend practical action plans.
• Develop and support execution of AI skilling, enablement, and internal communications strategies to drive user engagement and adoption.
• Engage business and IT stakeholders to monitor progress, track value, and optimize AI adoption strategies based on feedback and usage signals.
• Apply Microsoft frameworks and tools to facilitate structured reviews, value realization planning, and success measurement.

Core Consulting Competencies

• 7–10+ years in enterprise Adoption and Change Management (ACM) with Microsoft 365; 2+ years in short‑format consulting (workshops/accelerators).
• Demonstrated ability to produce assets same‑day: backlogs, labs, comms, KPI scaffolds.
• Ability to rapidly scope and tailor engagement set to constraints (time, role mix, data access).
• Multi‑industry exposure; comfort switching contexts multiple times per week.
• Facilitate executive and practitioner discussions; keep decisions moving with visible timers, parking lot, and a decision log.
• Facilitation & objection handling: Convert “AI fear/quality/safety” into experiments with owners and dates; keep rooms outcome focused.

Required Qualifications

• 5+ years of experience in enterprise consulting, digital transformation, or business change enablement.
• Experience leading use case identification and business case development for emerging technologies.
• Demonstrated experience guiding Microsoft 365 or Copilot programs with large enterprise customers.
• Strong understanding of AI and productivity transformation, organizational readiness, and skilling strategies.
• Experience with adoption and change management frameworks (Prosci, or equivalent).
• Proven ability to work cross‑functionally with business, IT, and executive stakeholders.
• Excellent communication, facilitation, and stakeholder engagement skills.
• Experience with internal communications, skilling, or change enablement programs in large organizations.
• Experience working with adoption and success teams to accelerate impact and remove blockers.

Preferred Experience

• Experience enabling champions communities at 1k+ scale.
• Prior short‑format consulting (Big‑4/boutique).
• Deep enablement for finance/legal/customer service personas.
• Multi‑geo/multilingual rollouts, creation of learning assets and Power BI adoption views.

Required Certifications (If not acquired, must be willing to obtain upon hire)

• Prosci Certified Change Practitioner or equivalent.
• Proven Microsoft Copilot knowledge credentials or equivalent.

Location

EGY Work‑at‑Home

Language Requirements

English, Italian, French, German, Spanish.

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