Change Management - AI Adoption Expert with English and (English, Italian, French, German and S[...]

Concentrix; Canada; Remote; CAD 80,000 - 120,000; Full time

Job summary

A global consulting firm in Canada is seeking an AI Adoption Expert to lead change management initiatives and drive AI adoption strategies for enterprise clients. Candidates should have substantial experience in consulting, digital transformation, and stakeholder engagement. The ideal applicant will demonstrate strong abilities in leading AI initiatives, facilitating collaboration, and guiding organizations through technology transitions. This role is fully remote and offers a competitive compensation package.

Qualifications

• 7–10+ years experience in enterprise Adoption and Change Management.
• 5+ years in enterprise consulting or digital transformation.
• Experience with adoption and change management frameworks.

Responsibilities

• Lead AI adoption business case identification and prioritization.
• Shape and execute enterprise-level Copilot adoption strategies.
• Facilitate AI readiness assessments to evaluate organizational maturity.

Skills

Change Management

AI Adoption

Consulting

Stakeholder Engagement

Communication

Job description

Job Title: Change Management - AI Adoption Expert with English and (English, Italian, French, German and Spanish)

Job Description

Key Responsibilities

• Lead AI adoption business case identification and prioritization based on impact, feasibility, and alignment with organizational goals.
• Shape and execute enterprise-level Copilot adoption strategies that align with business priorities and transformation goals.
• Facilitate structured AI readiness assessments to evaluate organizational, skilling, and enablement maturity and recommend practical action plans.
• Develop and support execution of AI skilling, enablement, and internal communications strategies to drive user engagement and adoption.
• Engage business and IT stakeholders to monitor progress, track value, and optimize AI adoption strategies based on feedback and usage signals.
• Apply Microsoft frameworks and tools to facilitate structured reviews, value realization planning, and success measurement.

Core Consulting Competencies

• 7–10+ years in enterprise Adoption and Change Management (ACM) with Microsoft 365; 2+ years in short-format consulting (workshops/accelerators).
• Demonstrated ability to produce assets same-day: backlogs, labs, comms, KPI scaffolds.
• Ability to rapidly scope and tailor engagement set to constraints (time, role mix, data access).
• Multi-industry exposure; comfort switching contexts multiple times per week.
• Facilitate executive and practitioner discussions; keep decisions moving with visible timers, parking lot, and a decision log.
• Facilitation & objection handling: Convert “AI fear/quality/safety” into experiments with owners and dates; keep rooms outcome focused.

Required Qualifications

• 5+ years of experience in enterprise consulting, digital transformation, or business change enablement.
• Experience leading use case identification and business case development for emerging technologies.
• Demonstrated experience guiding Microsoft 365 or Copilot programs with large enterprise customers.
• Strong understanding of AI and productivity transformation, organizational readiness, and skilling strategies.
• Experience with adoption and change management frameworks (Prosci, or equivalent).
• Proven ability to work cross-functionally with business, IT, and executive stakeholders.
• Excellent communication, facilitation, and stakeholder engagement skills.
• Experience with internal communications, skilling, or change enablement programs in large organizations.
• Experience working with adoption and success teams to accelerate impact and remove blockers.

Preferred experience

• Experience enabling champions communities at 1k+ scale
• Prior short-format consulting (Big-4/boutique)
• Deep enablement for finance/legal/customer service personas
• Multi-geo/multilingual rollouts, creation of learning assets and Power BI adoption views

Required Certifications (If not acquired, must be willing to obtain upon hire)

• Prosci Certified Change Practitioner or equivalent
• Proven Microsoft Copilot knowledge credentials or equivalent

Location: BGR Work-at-Home

Language Requirements:

Time Type:

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