Chamber Steward - Guest Room Attendant

Crescent Hotels & Resorts; Stratford; On-site; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Health benefits

RRSP matching

Flexible scheduling

Dining discount

Property discounts

Job summary

The Queen’s Cue, a Crescent Hotels & Resorts property in Stratford, is seeking attentive and dependable Chamber Stewards - Guest Room Attendants to join the Housekeeping team. You will create rooms and public areas that feel cared for, comfortable, and welcoming, while supporting laundry duties as needed.

Work across guestrooms, public areas, and F&B spaces with independence and teamwork, ensuring every space reflects polish and thoughtful preparation for guests.

Qualifications

• Experience in housekeeping, cleaning, or hospitality is an asset but not required.
• High attention to detail and presentation standards.
• Ability to work independently and as part of a team.

Responsibilities

• Prepare and refresh guestrooms.
• Replenish amenities and maintain cleanliness in public areas and F&B spaces.
• Assist with laundry duties as required.
• Support the wider Housekeeping team and adapt to hotel needs.
• Maintain a safe, organized work environment.

Skills

Attention to detail

Independence

Team player

Guest-focused

Communication

Safety procedures

Job description

At The Queen's Cue and Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need.

You Belong. We Care. Shine Bright.

Job Summary

The Queen’s Cue, a Marriott Tribute Portfolio Hotel, is seeking attentive and dependable Chamber Stewards - Guest Room Attendants to join our Housekeeping team in Stratford.

At The Queen’s Cue, the Chamber Steward is the keeper of the guest’s space - entrusted with creating rooms and public areas that feel considered, comfortable, and beautifully cared for. Inspired by the traditional role of a steward responsible for the order and presentation of private chambers, our Chamber Stewards help ensure every part of the hotel feels ready to welcome the next guest into its story.

While guestrooms will be at the heart of the role, you will work flexibly across public areas, restaurant and lounge spaces, and other areas of the hotel, while also assisting with laundry duties as required. Through careful preparation, consistency, and attention to detail, you will help create the sense of polish and care that guests should feel throughout their entire stay.

You notice the details others may miss. You take pride in creating spaces that feel fresh, calm, and thoughtfully prepared, and you understand that a beautifully presented room can shape a guest’s impression before a single word is spoken.

Your day may include preparing and refreshing guestrooms, replenishing amenities, maintaining public areas and Food & Beverage spaces, assisting with laundry, and responding flexibly to the needs of the hotel throughout the day. You are comfortable working independently, but equally willing to step in and support the wider team wherever needed.

You bring care, consistency, and a strong work ethic to everything you do. You enjoy the satisfaction of seeing a space transformed and understand that great housekeeping is about more than cleanliness - it is about creating an environment where every guest feels considered, comfortable, and genuinely welcomed.

What We Offer

• An exceptional benefit plan for eligible associates and your family members.
• RRSP matching program for eligible associates.
• Flexible scheduling to support work-life balance.
• Hourly rate of $20.00 per hour.
• 50% dining discount at The Queen’s Cue and The Boar’s Head Pub.
• Discounts at Crescent-managed properties across North America and Marriott hotels worldwide for you and your family members.
• A workplace you can be proud of, where you are valued, trusted, and supported by the team.

Qualifications

• Previous housekeeping, cleaning, or hospitality experience is an asset, but not required.
• Strong attention to detail and pride in maintaining exceptional cleanliness and presentation standards.
• Ability to work independently while contributing positively to a team environment.
• Ability to manage multiple guestrooms and assigned tasks while maintaining quality and organization.
• Strong communication skills and a professional, guest-focused approach.
• Ability to safely use cleaning products and equipment and follow established health and safety procedures.
• Ability to complete the physical requirements of the role, including standing, walking, bending, reaching, and safely lifting and moving housekeeping supplies.
• A reliable, hands-on approach and willingness to assist the wider Housekeeping team as needed.
• Flexibility to work a variety of shifts, including weekends and holidays.

We welcome applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. This posting represents a current vacancy and Crescent Hotels & Resorts does not use artificial intelligence to screen, assess, and/or select applicants.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.