CFAA Fire Alarm Technician - Service

Convergint Tech LTD; Calgary; In loco; CAD 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company Holidays and Paid Time Off

Comprehensive benefits

RRSP contributions

Safety-focused workplace

Tuition reimbursement

Fleet vehicle

Competitive salary

Descrizione del lavoro

Convergint is seeking a full-time Fire Alarm Technician for our Calgary, AB location. You will provide customer and technical support for fire alarm systems, test, repair, and service equipment while working within a strong team culture.

The role emphasizes guidance, mentoring, and delivering high-quality service to customers, with a focus on safety and reliability in a multinational service provider environment.

Competenze

• Solid customer focus and ability to work under pressure.
• Solid technical skills and experience related to building automation systems, fire alarm systems, and/or electronic security systems.
• Solid programming skills and proven ability to troubleshoot problems and look for solutions.
• Must be a self-starter and work well with general supervision.
• Solid mechanical and electrical aptitude with hand and power tools.
• Strong verbal, written and interpersonal communication skills.
• Solid organizational skills and ability to handle multiple service needs simultaneously.
• Proficiency with MS Office applications (Outlook, Word, Excel).

Mansioni

• Test, repair, and service fire alarm systems and equipment with guidance as needed.
• Troubleshoot problems and provide customer with appropriate solutions.
• Complete necessary repairs and replacements; follow project schedules and change proposals.
• Mentor less experienced staff when needed and guide testing and commissioning.
• Communicate project requirements and status to the project manager regularly.
• Perform wiring checkout, system start-ups, and programming using commissioning tools.
• Complete commissioning reports and service reports for invoicing and cost tracking.
• Act as the customer’s best service provider at all times.

Conoscenze

Customer focus

Technical skills

Programming skills

Self-starter

Mechanical aptitude

Communication skills

Organizational skills

MS Office

Formazione

CFAA Fire Alarm Technician certification

Degree in electronic technologies

Strumenti

EST3/EST4 certifications

Descrizione del lavoro

Build a career where values meet worldwide opportunity.

Job Description

Convergint is looking for a full-time, team-oriented, results-driven Fire Alarm Technician to join our amazing culture in our Calgary, AB location. As the CFAA Fire Alarm Technician, you will be responsible for providing customer and technical support for new and installed fire alarm systems that are moderately complex.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Fire Alarm Technician.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do

Test, repair, and service a variety of fire alarm systems and equipment with guidance as needed. Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software. Identifies and resolves problems for most types of service calls including emergency calls; analyzes repair requirements and provides customer with appropriate solutions; completes necessary repairs and replacements as needed; Exercises judgment in selecting methods, techniques, and evaluation criterion for obtaining results. May require originality and ingenuity in some situations. Using technical knowledge, skills and experience, may act as mentor for less experienced staff. May provide guidance to workers in testing, annual inspections, and adjusting equipment to obtain optimum operating performance. Effectively communicate project requirements and status including project change proposals and related project activities on a regular basis to project manager/supervisor. Completes work on time and according to project schedules including project change proposals. Perform wiring checkout, system start-ups, and programming using commissioning tools. Complete final adjustments, calibration and commissioning reports on systems. Complete accurate and detailed service reports for customer and Convergint to allow for accurate invoicing and job cost tracking. Acts as "our customer's best service provider" at all times thereby ensuring Convergint is the customer’s first choice for service.

What You’ll Need

• Solid customer focus and ability to work under pressure; ability to determine the needs and wants of the customer without being prompted
• Solid technical skills and experience related to building automation systems, fire alarm systems, and/or electronic security systems
• Solid programming skills and proven ability to troubleshoot problems and look for solutions
• Must be a self-starter and work well with general supervision
• Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper)
• Strong verbal, written and interpersonal communication skills
• Solid organizational skills and the ability to handle multiple service needs simultaneously
• Strong proficiency with MS Office applications (Outlook, Word, Excel)

Requirements

• CFAA Fire Alarm Technician certification is essential 3 - 5 years of commercial experience in product application/installation, start-up and commissioning
• A degree in electronic technologies (electrical engineering or similar) is considered an asset
• Experience with Edwards products preferred
• Certifications EST3/3X and/or EST4 certifications are excellent assets

Company Benefits and Perks

• Company Holidays and Paid Time Off
• Immediate comprehensive benefit plan (medical, dental, etc.)
• Employer contribution to RRSP
• Work environment committed to safety
• Colleague Assistance Program
• Tuition reimbursement
• Fleet Vehicle
• Competitive salary and compensation plan
• Corporate Social Responsibility Day
• And much more…

Equal Opportunity

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Culture

Culture first since day one. From a single vision in 2001 to a global community of colleagues today, Convergint’s story is defined by people, purpose, and progress. Every milestone reflects our belief that when we put people first, extraordinary things happen. What began as a values-driven mission has grown into a worldwide commitment to service, innovation, and partnership that continues to shape our future.

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