Central Office Installer/Technician

CoServe Global Solutions; Calgary; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading telecommunications service provider in Alberta is seeking experienced Central Office Lead Installers to lead deployments of Ciena equipment across Canada. The role involves extensive travel with all expenses covered, including a daily per diem. Applicants should have at least 5 years of installation experience, preferably with Ciena 6500 certification, and strong customer service skills. Immediate interviews available.

Benefits

Travel cost coverage

Daily per diem of $100-$150

Qualifications

• Minimum of 5 years’ installation experience.
• Ciena 6500 certification is preferred.
• Strong communication skills, both written and verbal.

Responsibilities

• Travel to customer locations.
• Lead test teams and mentor junior testers.
• Locate and troubleshoot faults to ensure customer satisfaction.

Skills

Installation experience

Ciena Equipment knowledge

Communication skills

Customer service focus

Troubleshooting

Tools

Ciena 6500

PBX systems

Job description

To us, CoServe means that “we’re in it together” with our business partners. We consider ourselves a strategic part of your leadership team. Your priorities are our priorities, and we are vested in your success. This core perspective drives everything we do. We’ve found that working together is what creates long-term value and profitability. Our mission is to serve you first, and in serving you, we win together.

Our vision is to help discover the very best talent on the planet. And then help those people find their ideal work opportunity.

CoServe's specific focus is IT and Telecommunication. Our team has worked in the IT industry for decades. As serving others has always been our M.O., over all those years we have built deep, lasting relationships. These relationships are what make the difference in finding the exact right person at exactly the right time.

Job Description

Our biggest partner has been asked by their customer to start working for them in Canada! Thus we are looking for top-notch Central Office Lead Installers with test and turn-up experience.

This is a long-term contract, there will be lots of work, we just need to find the right people. Your job will be to lead deployments of Ciena 6500/4200's all around Canada. This includes installation and test and turn-up. The job is 100% travel, all of your travel costs will be covered--including $100-$150 per diem to cover your lodging and food for the day.

Please apply if you are a Lead Installer with experience with Ciena Equipment.

Pay rate is $25-$35 based on experience, ability, and character.

The position will start early August, so please apply today!

Responsibilities

• Travel to customer locations.
• Perform appropriate tests in most signaling platforms including small to medium sized private branch exchange (PBX), digital signal (DS-0 through DS-3), and optic carrier (OC-3) to dense wavelength division multiplexing (DWDM)
• Provide a high level of customer service ensuring that any escalations or concerns are completed as requested and addressed in a professional and courteous manner
• Lead test teams and mentor junior testers and technicians to accomplish project goals
• Inventory all job related materials and assist with inventory control as required
• Perform power verification, power up of equipment and acceptance checks on equipment to ensure it meets customer specifications
• Locate and troubleshoot faults to ensure customer satisfaction
• Ensure project deadlines, timely service and quality standards are met
• Produce test reports and analysis documents; Redline the documents as required
• Work with detailed engineering drawings and rack layout diagram
• May perform other related duties as assigned

Qualifications

Requirements

• Minimum of 5 years’ installation experience. Must have the abilities of a Lead Installer
• CO Move: Must be able to install/test all traffic off all equipment DS1,DS3,DWDM, Sonnet, 311B, Power.
• Ciena 6500 certification for test and turn-up is preferred
• In-depth technical knowledge with regards to Telcordia GR-1275 standard
• Previous experience working in the field independently and thriving in a fast-paced environment; self-motivated and able to prioritize and organize workloads with little direction
• Strong communication skills, both written and verbal
• A positive, “can-do” attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity
• Must have and maintain a valid state driver’s license
• Successful completion of pre-employment drug & alcohol testing and criminal background screen

Additional Information

I will be interviewing this week, please apply today!