CBT Intake Clinician (TFT 1.0 FTE)

The Royal; Ottawa; On-site; CAD 90,000 - 120,000; Full time

Job summary

The Royal in Ottawa, Ontario seeks a licensed clinician to lead intake processes and deliver CBT-informed assessment and treatment within an interdisciplinary team.

Responsibilities include triage, family involvement, data collection, and collaboration with partners, while upholding safety policies and anti-discrimination standards.

Qualifications

• Graduate level degree in health/clinical field with psychotherapy in scope of practice and at least five years of direct service experience.
• Registered in good standing with a Regulatory College in Ontario; autonomous practice.
• CBT training is an asset.
• Experience in an interdisciplinary service delivery model is mandatory.
• Indigenous community experience is an asset.
• Diversity, trauma and gender-based violence knowledge is an asset.
• Knowledge of MHA, PHIPA, Health Care Consent Act.
• Collaborative approach to community partners.
• Strong conflict resolution abilities.
• Excellent advocacy skills.
• Leadership and communication skills; ability to establish and maintain working relations.
• Commitment to Continuous Quality Improvement and teamwork.
• Ability to support intake and satellite locations; primary site may shift.
• Effective team skills; capable in automated work environments.
• Ability to work under pressure and meet deadlines.
• Experience in measurement/evaluation, research methodologies, clinical informatics.
• Excellent oral and written communication.
• Valid driver's license and vehicle access.

Responsibilities

• Triage and accept referrals via agreed protocols within the OSP service.
• Assess clients for suitability for OSP psychological intervention.
• Respond to telephone inquiries and triage to internal/external resources.
• Formulate, implement and evaluate intake process.
• Educate and involve family members and others, conveying CBT formulations with sensitivity.
• Complete data collection requirements within the service.
• Maintain knowledge of provincial and national telemedicine standards/guidelines.
• Provide advice and consultation to professionals and community partners.
• Participate in OSP research projects and data reporting.
• Work in compliance with safety practices and Royal policies.
• Foster an anti-racism, harassment, and discrimination-free workplace.
• Lead-Self: self-awareness and responsibility.
• Engage Others: collaborate, listen, respect viewpoints.
• Achieve Results: align with vision and drive progress.
• Develop Coalitions: engage stakeholders and partnerships.
• Systems Transformation: evaluate programs and champion change.

Skills

Leadership

Communication

Conflict resolution

Advocacy

Teamwork

Interdisciplinary collaboration

Quality improvement

Data collection

Education

Master's degree in health-related field

BSN or equivalent

Job description

Key Responsibilities

Accountability 1:

• Triage and accept referrals via agreed protocols within the OSP service.
• Assess clients for suitability for OSP psychological intervention.
• Respond to telephone inquiries regarding the Central Intake/Triage Service and triage to appropriate internal or external resources.
• Formulate, implement and evaluate intake process.
• Educate and involve family members and others in treatment as necessary, conveying CBT and other psychological formulations with sensitivity.
• Complete all requirements relating to data collection within the service.
• Have working knowledge of provincial and national telemedicine standards, policies and guidelines
• Provide advice and consultation to other professionals / individuals / groups/community partners/stakeholders
• Participate in OSP research projects on an occasional basis taking an active role in data collection and developing reports.
• Works in a manner that complies with staff and patient/client safety practices, policies and procedures of the Royal.
• Ensure a work environment that is conducive to the Royal's Anti-Racism, Harassment, & Discrimination Free Workplace Policy.

Accountability 2: To The Royal, Clients and Program:

• To Demonstrate Behaviors in accordance with the LEADS frame work of Health Care Leaders.
  • Lead-Self: Self-awareness, scope of practice, seeking feedback, seeking growth opportunities, personal responsibility accountability and demonstrate integrity and character.
  • Engage Others: Work collaboratively, foster the development of others, active listening, respecting of others viewpoint and effective communication.
  • Achieve Results: decision-making based on best practices in alignment with the Royals vision mission and values, identify and focus on goals, engage in on going evaluation of progress and takes initiative.
  • Develop Coalitions: Engage in ongoing consultation, work collaboratively with both internal and external stakeholders, and seeks opportunities to establish new partnerships with a commitment to an excellence in customer service.
  • Systems Transformation: Engage in ongoing program evaluation and implementation of program enhancements, critical thinking skills within growth mindset for championing progressive change for service delivery.

Qualifications

• Minimum of graduate level degree or equivalent (Masters, Bsn) in a health-related/clinical field which includes psychotherapy in scope of practice (SW,OT, RP,RN etc) with at least five years of experience (direct service provision) in a health care setting.
• Registered in good standing with a Regulatory College in Ontario is mandatory. Autonomous practice is mandatory.
• Previous certified CBT training an asset
• Experience working in an interdisciplinary service delivery model is mandatory.
• Experience and knowledge of working within our indigenous community would be considered an asset.
• Experience and knowledge working with diverse populations, trauma and gender based violence is considered an asset.
• Knowledge of applicable legislated Acts (i.e. MHA, PHIPA, The Health Care Consent Act).
• Collaborative approach to working with community partners.
• Strong conflict resolution abilities.
• Excellent advocacy skills.
• Excellent leadership and communication skills and ability to establish and maintain good working relations.
• Commitment to Continuous Quality Improvement, Best Practices and Team Work.
• Provide intake and support to local and satellite locations. Primary work location can be re-assigned to satellite site.
• Effective team skills.
• Ability to work in an automated work environment.
• Ability to work under pressure and meet tight deadlines and benchmarks.
• Demonstrated experience in measurement and evaluation, research methodologies, clinical informatics, and health experience OR an equivalent combination of education, training and experience.
• Excellent communication skills (both oral and written).
• Valid drivers license and access to a vehicle required

Language Requirements

• English level A- is mandatory in oral expression, comprehension, reading & writing. Bilingual (French/English) is considered a strong asset