CBSA-Tactical Security Supervisor

GardaWorld; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A security services company in Toronto is seeking a CBSA Shift Supervisor to lead a team of security guards, ensuring safety and security at federal facilities. Candidates should have experience in personnel management and a valid Ontario security guard license. This role requires strong leadership, compassion, and the ability to manage high-stress situations. Competitive compensation and full-time schedules available.

Benefits

Uniform provided at no cost

Opportunity to gain experience working with Federal Law Enforcement Officers

Continued education through GardaWorld campus

Qualifications

• 1 to 3 years experience in personnel management in a unionized environment.
• 2 years tactical security guard experience.
• Ability to pass a Public Works Clearance and a Vulnerable Sector Check.

Responsibilities

• Manage and lead a team of tactical security guards.
• Plan and ensure smooth operations at the site.
• Implement procedures for security operations.

Skills

Security Supervisor experience

Leadership capabilities

Quick responsiveness to emergency situations

Customer service skills

Education

Minimum high school diploma

Valid Ontario security guard license

First Aid/CPR certificate

Job description

Looking to advance your security career and move to an opportunity to work in federal facilities? We are proud to work with the Canada Border Services Agency in providing enhanced security professionals at their Immigration Holding Centre. If you are looking to take your law enforcement education into the working world, or looking to enter the field of corrections, this opportunity may be your next step.

What's in it for you?

• Hourly Rate 29.29/hr
• Full-time Schedule
• Uniform provided at no cost
• Opportunity to gain experience while working alongside Federal Law Enforcement Officers
• Opportunity to progress your career in law enforcement
• Continued education through GardaWorld campus

What does a CBSA Shift Supervisor in Etobicoke do?

As a CBSA shift supervisor, you will be responsible for leading a team of security guards, monitoring people who have arrived at the airport who are experiencing immigration complications and cannot officially enter the country and who are deemed to be a risk to others.

In this role you will:

• Manage and lead a team of tactical security guards, ensuring they are protecting people and securing the site with compassion and a focus on de-escalation
• Plan, direct and ensure the smooth running of operations at the site
• Develop and implement procedures and policies for security operations
• Ensure the protection of people, assets, and property
• Escort people within the facility, using restraints to ensure the safety of everybody
• Demonstrate empathy and compassion and recognition that you are working with individuals under stress
• Observe, monitor, and report on behavior of detainees
• Conduct regular foot patrols – both indoor and outdoor facilities
• Utilization of tactical training to de-escalate potentially dangerous situations

This work requires vigilance, efficiency, but also a talent for customer service and compassion as you will be working with people within a vulnerable situation.

Qualifications to become a CBSA Shift Supervisor in Etobicoke

• Security Supervisor experience, managing a team of 10+ security guards
• 1 to 3 years experience in personnel management in a unionized environment
• Experience in a healthcare setting is considered an asset
• A valid Ontario security guard license
• A valid and current First Aid/CPR certificate from a WSIB-recognized training provider
• Canadian citizenship or 5-years permanent residence status
• Minimum high school diploma from a recognized education provider
• Ability to pass a Public Works Clearance and a Vulnerable Sector Check
• Available to work flexible hours, in a full-time or part-time capacity
• 2 year experience working in a vulnerable sector
• 2 year tactical security guard experience
• Ability to demonstrate leadership capabilities
• Experience working in a high-stress environment with quick responsiveness to emergency situations
• Understanding of the importance of conciseness, security, and safety
• A minimum of one (1) year experience in providing care and control of individuals (working in a field directly related to law enforcement, court services, hospital orderly, or private security services) or one(1) year of experience specifically working on a security guard contract with the CBSA at an IHC or providing care and control of CBSA individuals
• Past employees who worked at the Immigration Holding Centre are encouraged to apply

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.