Catering Services Worker

Aramark Canada; Kingston; On-site; CAD 22,000 - 30,000; Full time

Job summary

Aramark Canada is seeking a Catering Services Worker to support event operations at campus locations in Kingston, Ontario. In this role you will assist with event setup, transport equipment, serve guests, and help break down and clean after events, delivering timely, courteous service to ensure a positive dining experience.

You will work in a fast-paced environment, lifting items as required, following health and safety guidelines, and collaborating with Banquet Managers and event staff to

Qualifications

• Previous banquet or catering experience preferred.
• Strong communication and customer service skills.
• Ability to stand for long periods and lift heavy items.
• Flexible hours including evenings, weekends, and holidays.
• Smart Serve certification is an asset.

Responsibilities

• Greet guests warmly and meet dining needs during events.
• Serve food and beverages accurately, accommodating dietary requests.
• Clear tables and clean up after events.
• Monitor guest needs and respond promptly.
• Adhere to health and safety regulations and maintain cleanliness.
• Provide excellent customer service and guest experience.
• Assist with catering setup and transporting equipment as directed.
• Deliver food, beverages, equipment, and supplies to event locations.
• Set up tables, stations, and event equipment.
• Serve and run food using buffet, plated, or family styles.
• Maintain knowledge of menus and specials for guests.
• Ensure cleanliness and presentation of service areas.
• Assist with post-event breakdown and return of equipment.
• Communicate efficiently following event timelines.
• Support team members to create a seamless event experience.
• Follow all safety policies and procedures.

Skills

Banquet server experience

Customer service

Strong communication

Physical stamina

Flexibility

Independent work

Dress code adherence

Food handling training

Smart Serve Certification

Job description

Job Description

The Catering Services Worker supports the event operations team in running successful catering orders and events within a variety of campus locations. The Catering Services Worker supports and carries out event set up, transporting equipment, food, or other supplies to the event location, serving guests during the event, and breaking down/ cleaning up after the end of an event. The successful candidate provides excellent food and beverage service to patrons and guests during special events and functions. Ensures a positive dining experience by delivering timely and courteous service, adhering to event specifications, and maintaining a clean and organized environment.

The Catering Services Worker supports the event operations team in running successful catering orders and events within a variety of campus locations. The Catering Services Worker supports and carries out event set up, transporting equipment, food, or other supplies to the event location, serving guests during the event, and breaking down/ cleaning up after the end of an event. The successful candidate provides excellent food and beverage service to patrons and guests during special events and functions. Ensures a positive dining experience by delivering timely and courteous service, adhering to event specifications, and maintaining a clean and organized environment.

Job Responsibilities

• Greet guests warmly and ensure their dining needs are met throughout the event.
• Serve food and beverages in a professional and efficient manner, ensuring accuracy with orders and accommodating any special dietary requests.
• Clear tables and clean up after events, including removing dishes, glassware, and other service items.
• Monitor guests' needs and respond promptly to any requests or concerns.
• Adhere to health and safety regulations, maintaining high standards of cleanliness and hygiene at all times.
• Provide excellent customer service, enhancing the overall guest experience.
• Handle any additional tasks as directed by the Banquet Manager, Supervisor, or Event Coordinator. Set up catering and event spaces according to client requests and Banquet Event Orders
• Deliver food, beverages, equipment, and supplies to event locations
• Set up tables, food stations, and event equipment
• Serve and run food and beverages efficiently using various service styles (buffet, plated, passed, family-style)
• Maintain knowledge of menus and specials to answer guest questions and make recommendations
• Maintain cleanliness and presentation of food service areas
• Clear used dishes, glassware, and utensils promptly and discreetly
• Break down events, clean service areas, and return equipment to proper storage
• Complete side work, restocking, and prep for upcoming events
• Communicate efficiently while following event timelines and direction from supervisors and managers
• Demonstrate a strong commitment to teamwork by supporting fellow team members (servers, bartenders, supervisors, runners, chefs, and temporary staff) to create a seamless and positive event experience for guests.
• Follow all safety policies and procedures

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Previous experience as a Banquet Server or in a similar role within the hospitality industry is preferred.
• Strong communication and interpersonal skills, with a focus on customer service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Physical stamina to stand for long periods and lift heavy items as required.
• Ability to work flexible hours, including evenings, weekends, and holidays, depending on event schedules.
• Demonstrate the ability to work independently with limited supervision
• Must follow the required dress code as assigned
• Must be able to complete Food Handling and Alcohol Service training as required, Smart Serve Certification is an assest

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.