Catering Lead

EmergencyMD; Niagara Falls; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading event services company is seeking a Catering Hospitality Lead for the Niagara Falls Convention Centre, responsible for ensuring high-quality service during catered events. The ideal candidate will have at least 3 years of experience in bartending and banquets, a Smart Serve Certificate, and strong customer service skills. This role requires flexibility, attention to detail, and the ability to work in a fast-paced environment while lifting up to 25 pounds. Evening and weekend shifts are expected.

Qualifications

• Minimum of 3 years experience in banquet and bartending.
• Ability to lift and carry up to 25 pounds and stand for extended periods.

Responsibilities

• Setup, service, and breakdown of catered events.
• Serve food and beverages to guests in a professional manner.
• Understand event logistics and service styles.

Skills

Strong customer service skills

Ability to work flexible hours

Education

Smart Serve Certificate

Job description

Job Listing: Catering Hospitality Lead at Niagara Falls Convention Centre

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where "everyday" is anything but normal.

Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.

Location

We are seeking a Catering Hospitality Lead for the Niagara Falls Convention Centre located in Niagara Falls.

Unit Description

We are steps away from the iconic Niagara Falls waterfall. Our venue offers over 200,000 square feet of convention space, and we are located in the Entertainment District, close to over 4,000 branded guest rooms.

Principle Function

The Catering Hospitality Lead at Sodexo Live is responsible for providing efficient and professional service during catered events, ensuring guests receive a high-quality experience. This role involves setting up and breaking down event spaces, serving food and beverages, and adhering to company standards for service and presentation. The Catering Hospitality Lead contributes to the overall success of events by maintaining a positive and professional attitude throughout each function.

This position requires strong attention to detail, a commitment to excellent customer service, and the ability to work in a team-oriented, fast-paced environment. The Catering Hospitality Lead supports Sodexo Live's mission by delivering exceptional service that exceeds client and guest expectations.

Essential Responsibilities

• Setup, service, and breakdown of catered events.
• Serve food and beverages to guests in a professional and courteous manner.
• Understanding of event logistics, ability to read workorders and knowledge of different service styles (buffet, plated, reception).

Qualifications

• Smart Serve Certificate.
• Experience in banquet and bartending minimum 3 years.
• Strong customer service skills and a professional demeanor.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Ability to lift and carry up to 25 pounds and stand for extended periods.

Other Requirements

• Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.

Hours may be extended or irregular to include nights, weekends and holidays.

Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, Provinical or Local law.