Casualty Claims Supervisor — Lead High-Impact Team (Hybrid)

Wawanesa Insurance; Calgary; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

A leading insurance company in Calgary is seeking a Supervisor for their Casualty Claims team. In this role, you will provide leadership, ensure exceptional service, and manage complex claims. Ideal candidates will have over 5 years' experience in the Property & Casualty industry, strong communication skills, and a focus on employee development. Wawanesa offers a hybrid working model and a competitive salary package ranging from $90,000 to $130,000.

Benefits

Annual bonus plan

Generous vacation time

Premium-free benefits

Pension plan

Qualifications

• Minimum of 5 years’ experience in Property & Casualty insurance.
• 1-2 years of people management experience preferred.
• Exceptional customer service skills.
• Strong leadership and communication skills.
• Excellent knowledge of policy wordings.

Responsibilities

• Provide leadership to the Casualty claims teams.
• Ensure timely communication with claims teams.
• Conduct claims file reviews.
• Monitor workflow and prioritize team tasks.
• Provide guidance on policy interpretation.

Skills

Customer service skills

Communication skills

Leadership skills

Time management

Investigative skills

Education

Post-secondary degree

Job description

A leading insurance company in Calgary is seeking a Supervisor for their Casualty Claims team. In this role, you will provide leadership, ensure exceptional service, and manage complex claims. Ideal candidates will have over 5 years' experience in the Property & Casualty industry, strong communication skills, and a focus on employee development. Wawanesa offers a hybrid working model and a competitive salary package ranging from $90,000 to $130,000.