Casual Skin Consultant (Dermatology)

Medcan; Toronto; On-site; CAD 80,000 - 100,000; Part time

Job summary

A leading health services provider in Toronto is seeking a Refine Skin Consultant, AHA, to join their innovative Dermatology practice. This role involves conducting skin consultations, educating clients on skincare maintenance, and ensuring an exceptional in-clinic experience. The ideal candidate will have a minimum of 2 years of relevant experience and possess strong communication skills. This casual position requires availability Monday to Saturday, including mandatory Saturdays, within a flexible shift schedule.

Qualifications

• Minimum 2 years relevant experience, preferably in Dermatology.
• Experience in a medical dermatology setting with various clients is an asset.
• Ability to work in a fast-paced environment.

Responsibilities

• Conduct skin consultations to determine appropriate treatments.
• Educate clients on skincare maintenance.
• Schedule and coordinate client appointments.
• Update client information on the internal database.

Skills

Excellent written communication skills

Excellent verbal communication skills

Knowledge of skin varieties and conditions

Knowledge of cosmetic dermatology procedures

Knowledge of skin care products

Education

Bachelor’s degree or medical aesthetician certification

Job description

Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you!

Medcan is recruiting for a Refine Skin Consultant, AHA to support our growing and innovative Dermatology practice (Refine By Medcan). The Refine Skin Consultant, AHA plays a critical role in client experience by liaising with prospective clients, guiding them through the cosmetic skin consultation process, providing education around skin care and treatments, and creating an exceptional in-clinic experience. The successful candidate will be a self-starter, will have a drive for finding the best solution for the client, a passion for Cosmetic Dermatology, will have a history of building trusting relationships with client, and will thrive in a fast-paced environment.

Accountabilities

• Conduct skin consultations with clients to determine appropriate treatments to address skin concerns
• Educate clients on skincare maintenance
• Act as an ambassador to the Refine clinic by ensuring clients are aware of all dermatology services available
• Follow-up with new clients after their initial consultation to encourage conversion from consults to scheduled appointments
• Quote and discuss fees and payment policies
• Schedule, coordinate and retain all aspects of appointments
• Respond to telephone and e‑mail enquiries from internal and external clients
• Update client information on internal database
• Coordinate with other staff to ensure exceptional delivery of service
• Actively support the client retention process
• Ad‑hoc administrative tasks to improve Refine processes

Requirements

• Minimum 2 years relevant experience, Dermatology experience an asset
• Bachelor’s degree or medical aesthetician certification
• Excellent written, verbal and electronic communication skills
• Knowledge of skin varieties and conditions
• Knowledge of cosmetic dermatology procedures and aesthetic services
• Knowledge of skin care products and treatments
• Experience in medical dermatology setting with a wide variety of client populations is an asset

This is a casual position at our Toronto office at 150 York St. Shifts can be scheduled Monday to Saturday (as needed) with mandatory Saturday availability, with working hours between 6:00 am - 7:30pm for an 8.5‑hour shift (30‑min lunch break).

Position Pay Range

Pay range based on projected On‑Target Earnings for year one of employment.

The compensation range provided in this posting reflects a projected estimate for the first year of employment and includes base salary plus anticipated variable commission earnings. Actual commission will vary based on individual performance, team targets, and business conditions. Over time, commission earnings may grow as the employee gains experience, builds client relationships, and achieves performance milestones. This projection is not a guarantee of future earnings and should be viewed as an illustrative example based on current compensation models.

Diversity, Equity and Accessibility

Medcan is dedicated to employment equity, diversity and inclusion. We strive to ensure all staff have a fair opportunity to participate and success at work. If contacted for an employment opportunity, please advise your Talent Acquisition Specialist if you require accommodation.

AI Use Disclosure – Recruitment at Medcan

Medcan uses artificial intelligence (AI) tools to support the screening and assessment of candidates as part of a fair, transparent, and inclusive hiring process. These tools assist our Talent Acquisition team but do not make final hiring decisions. All decisions are reviewed and made by our hiring teams to ensure fairness and alignment with Medcan’s values. If you have questions about how your application is assessed, please contact Medcan’s Talent Acquisition team at [e-mail].