Casual Security Guard - Medicine Hat

Paladin Security; Medicine Hat; On-site; Part time

Job summary

A leading security services provider in Medicine Hat is seeking a dedicated individual to provide exceptional customer service and conduct proactive security patrols. Responsibilities include responding to alarms, de-escalating crisis situations, and maintaining effective client relationships. Ideal candidates will have strong communication skills and the ability to work in emergencies. This position offers medical and dental insurance benefits.

Benefits

Medical Insurance

Dental Insurance

Qualifications

• Must have a valid security license.
• An unrestricted class 5 driver's license is an asset.
• Ability to walk 18/20km and climb stairs.

Responsibilities

• Provide exceptional customer service and sustain effective relationships.
• Conduct proactive patrols to ensure safety.
• Attend to security alarms and emergencies.

Skills

Excellent communication skills

Strong observational skills

Excellent customer service skills

Ability to make immediate decisions

Education

Legally eligible to work in Canada

Ability to obtain a valid Alberta security license

Tools

Two-way radios

Computer applications

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Responsibilities

• Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons
• Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
• Attend and investigate security alarms and emergencies in a timely and professional manner
• De-escalate crisis situations, provide support and liaise with emergency personnel including; police, fire and paramedic resources
• Exercise crowd control and evict trespassers
• Write clear and detailed reports including incident, emergency, liability and day to day reports
• Provide first aid and medical response when required to any person(s)
• Utilize two-way radios and computer applications to communicate site activities
• Handle Lost & Found items and inquiries

Qualifications

• Legally eligible to work in Canada
• Ability to obtain a valid Alberta security license
• Excellent communication skills, both written and verbal
• Excellent customer service skills
• Strong observational skills
• Ability to make immediate decisions, while maintaining composure in emergency response situations with minimal supervision
• Ability to walk 18/20km and stairs

Certification Requirements

• Valid Security License
• An unrestricted class 5 driver's license is considered an asset

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance

This job reports to the Client Service Manager

This is a As Needed position