Casual Outreach Worker (Tricities)

Connective; Port Coquitlam; On-site; CAD 39,000 - 44,000; Full time

Benefits offered by this job

Living wage employer

Employer of Choice NEOC

Culture award 2023

Health and pension benefits

Career development

Mental health supports

On-Demand Pay

Portability program

Job summary

Connective is a dynamic nonprofit organization delivering innovative programming in social services. This role provides outreach support for clients referred by Community Living BC, helping them adjust to and succeed in life in the community.

Flexible hours, including evenings and weekends, with program hours typically 09:00–17:00. The position emphasizes collaboration with clients, families and professionals to assess needs, develop goals, and connect them with housing, employment, education

Qualifications

• A Diploma in Social Services and one-year relevant experience is preferred; inhouse training can be provided for the right candidate
• Professional or lived experience working with vulnerable populations experiencing multiple barriers
• A demonstrated and clear ability to respond well in crisis situations

Responsibilities

• Works with the client, researches background material, and seeks input of other professionals and family members to assess needs and intervention possibilities
• Works with the client to consider issues and agree on an intervention and support plan with measurable short and long-term goals
• Ensures the client's intervention and support plan addresses issues of daily living, including housing, nutrition, clothing, hygiene, leisure, lifestyle, access, employment, and education
• Supports clients in various environments, which may include exposure to bedbugs, animals, needles, blood, lice, human waste, hoarding and other
• Interacts with other professionals, family members, and organizations to ensure services, admissions, and treatments are in the client’s interest and supportive of the long-term goals

Skills

Crisis management

Vulnerable populations

Community outreach

Education

Diploma in Social Services

Job description

Posted Thursday, August 6, 2026 at 7:00 AM

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE

This position will provide outreach support to client(s) referred to Connective by Community Living British Columbia. You will work to enable clients' adjustment to and success with life in the community.

STATUS AND CLASSIFICATION

Unionized. This position is open to applicants of all genders.

HOURS

Flexible hours based on client needs, including evenings and weekends. Program operational hours are generally from 09:00 - 17:00.

Casual employees must be available for at least 14 shifts per month. If you are working full-time, or if you are a full-time student, we ask you for 10 shifts of availability per month (this is subject to employer or enrollment proof).

WHAT WE OFFER?

• Committed Living Wage Employer
• 2022 Canadian Nonprofit Employer of Choice Aware from NEOC
• 2023 High-Performance Culture Award from SupportingLines
• Competitive benefits package, including health, wellness, and pension plan
• Career and personal development, with the ability to grow in a diverse range of programs and departments
• Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
• Access to On-Demand Pay to withdraw earned wages before payday
• Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

KEY ACCOUNTABILITIES

• Works with the client, researches background material, and seeks the input of other professionals and family members, to assess needs and intervention possibilities
• Works with the client to consider issues and agree on an intervention and support plan with measurable short and long-term goals
• Ensures the client's intervention and support plan addresses issues of daily living, including but not limited to housing, nutrition, clothing, hygiene, leisure, lifestyle, access, employment, and education
• Supports clients in various environments, which may include exposure to bedbugs, animals, needles, blood, lice, human waste, hording and other
• Interacts with other professionals, family members, and organizations to ensure services, admissions, and treatments are in the client’s interest and supportive of the long-term goals

EXPERIENCE AND SKILLS

• A Diploma in Social Services and one-year relevant experience is preferred; inhouse training can be provided for the right candidate
• Professional or lived experience working with vulnerable populations experiencing multiple barriers
• A demonstrated and clear ability to respond well in crisis situations

PHYSICAL REQUIREMENTS

The physical requirements outlined below are non-specific to the position, as such, there may be additional tasks required. Reasonable accommodations will be made for qualified individuals with disabilities through our accommodation process.

• Ability to walk up and down stairs
  
• Ability to operate a motor vehicle
• Ability to move items weighing up to 50 pounds
• Ability to perform First Aid, CPR, and Naloxone administration
• Ability to remain in a stationary position for extended periods of time
• Ability to complete general housekeeping duties (i.e., sweeping, mopping, wiping areas, laundry, changing light bulbs)

REQUIREMENTS

• Ability to successfully complete a Vulnerable Persons Criminal Records Check
• Ability to successfully pass a reference check
• Proof of vaccination for communicable diseases may be required as mandated by Government, Health Authority, and/or funder requirements
• Valid class 5 driver’s license
• Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clients

COMPENSATION

As Connective is a unionized environment, the starting wage is $27.54 per hour plus 10.6% in lieu of vacation pay and statutory. The wage will increase with every 2,000 hours worked up to a maximum of $31.61 per hour.

Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.

At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.