Casual Front Desk & Guest Services Specialist

Municipality of North Cowichan; North Cowichan; On-site; CAD 30,000 - 60,000; Part time

Job summary

A local government organization in British Columbia seeks a Customer Relations Clerk 1. This position entails managing front desk operations at community recreation facilities, delivering exceptional customer service, and supporting program development. Ideal candidates should have a high school diploma, solid communication skills, and a minimum typing speed of 40 wpm. The role also requires adaptability to various tasks and compliance with regulatory checks.

Qualifications

• Minimum keyboard speed of 40 wpm.
• Possession of a valid Class 5 B.C. Driver's Licence.
• Ability to operate office equipment.

Responsibilities

• Operate the front desk at aquatic facilities.
• Support the development of programs and services.
• Manage customer inquiries and issues.

Skills

Customer service

Communication skills

Problem solving

Microsoft Office

Social media management

Education

Completion of Grade 12

Tools

Adobe InDesign

Hootsuite

Perfect Mind software

Job description

A local government organization in British Columbia seeks a Customer Relations Clerk 1. This position entails managing front desk operations at community recreation facilities, delivering exceptional customer service, and supporting program development. Ideal candidates should have a high school diploma, solid communication skills, and a minimum typing speed of 40 wpm. The role also requires adaptability to various tasks and compliance with regulatory checks.