Casual Courier-4

Federal Express Corporation Canada; Saint-Alphonse-de-Granby; On-site; CAD 26,000 - 38,000; Part time

Benefits offered by this job

Inclusion and diversity

Accommodations during recruitment

Job summary

Federal Express Corporation Canada in Saint-Alphonse-de-Granby, QC is seeking a Casual Courier for a part-time, on-road role. You will handle pickups and deliveries on an assigned route, interact with customers, and represent FedEx with professionalism.

This position requires physical stamina, a clean driving record, and bilingual French and English for Quebec. You will use computerized tracking systems and assist with loading and unloading when needed.

Qualifications

• Independent on-the-road work with a strong work ethic.
• Physical stamina and a clean driving record.
• Excellent communication and customer service skills.
• Bilingual French and English required for Quebec.
• Ability to follow procedures and meet service standards.

Responsibilities

• Pick up and deliver on an assigned route.
• Load the vehicle and plan the daily route.
• Verify shipments and ensure proper labeling.
• Operate tracking and dispatch systems accurately.
• Answer customer questions and relay sales leads.
• Assist with loading/unloading aircraft or containers as needed.

Skills

Time management

Customer service

Attention to detail

Tech comfort

Safe driving

Education

High school diploma or equivalent

Tools

Computerized tracking systems

Job description

FedEx is looking for a Casual Courier to join its team in St Alphonse de Granby, Quebec. This is a part-time, casual position with Federal Express Corporation Canada, ideal for someone who enjoys being on the road, working independently, and delivering exceptional customer service day in and day out.

As a courier, you'll be out on an assigned route picking up and delivering packages, interacting with customers, and representing FedEx with professionalism. The role demands solid time management skills, a safe hand behind the wheel, and the ability to handle a physically demanding workload in a fast-moving environment.

About the Role: Casual Courier-4

This position is centred on the efficient and courteous pick-up and delivery of packages along a designated route. You'll be responsible for verifying that all shipments meet Federal Express Canada's service standards, ensuring proper labelling, and completing all related documentation accurately. You'll also operate computerized tracking and dispatch systems, so attention to detail and basic tech comfort are a must.

The role also has a customer-facing dimension — you'll be expected to answer customer inquiries regarding FedEx services, keep clients informed about domestic and international shipping requirements, and flag potential sales leads to the sales department. Depending on the workload at your location, you may also be called upon to assist with aircraft or container loading and unloading, as well as sorting and scanning packages.

Benefits and Salary

This casual courier role offers a wage of $23.28 per hour. As part of a globally recognized company, FedEx also provides a workplace committed to inclusion and diversity, with accommodations available throughout the recruitment and selection process for candidates who require them.

Job Details

Job Type: Part-Time / Casual

Company: Federal Express Corporation Canada

Location: 202 des Alouettes, St Alphonse de Granby, QC J0E 2A0

Requisition ID: P25-377125-1

Pay: $23.28/hour

Responsibilities

Day to day, this role keeps you active and on the move. From loading your van and planning your route in the morning to scanning the final package of the day, your work directly impacts customer satisfaction and the smooth operation of FedEx's delivery network in the St Alphonse de Granby area.

• Pick up and deliver packages efficiently and safely along an assigned route, maintaining a professional appearance and conduct at all times
• Inspect and select assigned packages accurately and in a timely manner, reporting stop counts and any missorts
• Load the delivery vehicle and plan the daily route using Courier Best Practices to maximize efficiency and ensure the security of FedEx and customer property
• Verify shipments to confirm they meet Federal Express Canada's service requirements, including proper labelling, accurate paperwork, and adequate supply of shipping materials
• Operate computerized tracking and dispatch systems, ensuring all information entered is correct
• Respond to customer questions regarding FedEx Canada's features of service, including Canadian, U.S., and international shipping requirements
• Identify sales leads and market changes from existing customers and relay that information to the sales department
• Operate vehicles safely and in compliance with all government regulations and company procedures
• Assist with aircraft or container loading/unloading, sorting, and scanning as required by location and workload

Requirements / Skills

The ideal candidate for this role is someone who is comfortable working independently on the road, communicates well with customers, and takes pride in representing a well-known brand professionally. Physical stamina, a clean driving record, and solid people skills are all key to succeeding in this position.

• High school diploma or educational equivalent
• Valid driver's licence with a good driving record (two or fewer violations/accidents in the past 24 months)
• Ability to lift up to 70 lbs and manoeuvre packages weighing up to 150 lbs with appropriate equipment
• One year of customer-oriented business experience preferred
• Good interpersonal and communication skills, with the ability to handle stress and work in a fast-paced environment
• Strong time management and organisational skills, with the ability to multitask effectively
• Bilingualism (French and English) is required for candidates residing in Quebec
• Some knowledge of Federal Express Canada operations and Canadian Customs regulations is an asset
• Must achieve the minimum threshold on the mandatory pre-placement driver assessment

Must possess a valid driver's license and have a good driving record; must achieve minimum threshold on mandatory pre-placement driver assessment training; bilingual (French and English) required for candidates residing in Quebec.