Casual Courier-2

FedEx Corporation; Alberta; Presencial; CAD 27 000 - 39 000; Tempo parcial

Resumo da oferta

FedEx Canada seeks a casual courier to provide courteous pick-up and delivery on an assigned route, upholding service standards and presenting a professional image.

You will load, scan, and report stop counts, use tracking systems, and respond to customer inquiries about FedEx services while maintaining accuracy and efficiency.

Qualificações

• High school diploma required.
• Valid driver's license with a clean driving record.
• 1 year of customer-facing experience preferred.
• Knowledge of FedEx Canada operations or Canadian Customs is an asset.

Responsabilidades

• Provide courteous pick-up and delivery on an assigned route.
• Maintain a neat, professional appearance and safe handling of shipments.
• Load, scan, and report stop counts and misroutes accurately.
• Operate tracking systems and input correct information for customers.
• Seek additional business from current customers and inform sales of leads.
• Answer questions about FedEx services and comply with company procedures.

Conhecimentos

Interpersonal skills

Communication skills

Time management

Organizational skills

Customer service

Multitasking

Stress resilience

Formação académica

High school diploma

Descrição da oferta de emprego

To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions
Flexible shift opportunities with a minimum requirement to work 4 shifts per month

Provides efficient and safe delivery and pick-up of packages while representing the company in a professional manner and maintains a neat and clean appearance consistent with the company's public image

Accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and missorts

Adheres to Courier Best Practices, operating procedures, loads van and plans route for efficient delivery and pick-up of packages and ensures proper security of Federal Express and customer property, such as packages, equipment and vehicles.

Seeks additional business from current customers. Informs sales department of sales leads and market change

Ensures that packages conform to Federal Express Canada features of service, that proper labelling is provided, and that all paperwork is neat, accurate and ensures customers have adequate supply of Federal Express shipping materials

Operates computerized tracking and dispatch systems ensuring input of correct information

Answers customer's questions on Federal Express Canada's features of service and keeps customers informed about the company and its services as well as Canada, US and International requirements.

Demonstrates proficiency in features of service and equipment.

Operates vehicle safely and efficiently, complying with all government regulations and company procedures.

May perform aircraft and/or container loading/unloading and sorting and scanning of packages, as location and workload dictate.

Knowledge, Skills & Abilities Required

Minimum Education

• High school diploma/educational equivalent
• Must possess a valid driver’s license and have a good driving record

Minimum Experience

• One (1) year customer oriented business experience preferred
• Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset

Knowledge, Skills & Abilities

• Must achieve minimum threshold on mandatory pre-placement driver assessment training
• Good interpersonal and communication skills
• Good time management and organizational skills
• Excellent customer service skills
• Ability to multitask, handle stress and work in a highly pressured environment

Additional Details

• Casual courier, choose your own workdays. Requires at least 3 days of availability from Monday to Saturday. Salary is 24.00$ hourly

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.