Qualifications and skills requirements
- Safe Food Handling certification required.
- Smart Serve certificate preferred.
- Excellent interpersonal and communication skills.
- Proven knowledge of proper serving etiquette
- Outstanding attention to detail – properly identifying guest’s needs, demeanor, and a high level of required attention to service.
- Excellent organizational and time management skills as well as the ability to work efficiently under pressure.
- Ability to work independently with minimal supervision.
- Ability to work cooperatively within a team setting.
- Ability to meet the physical requirements of the job (i.e., lifting up to 50lbs).
- Must be able to work all shifts including weekends and holidays.
- Able to work well in a fast-paced environment, under short time constraints and within established deadlines
- Fluency in Anishinaabe language is considered an asset
Supervisor: Events Coordinator
Job duties/responsibilities
- Co-ordinate with the Chefs on food delivery, presentation(s) and pick up
- Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.
- Quickly and efficiently retrieves all materials needed for setup of banquet facilities, including those events outside of normal auditorium space
- Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere
- Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely banquet service
- Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Ensure courses are cleared and tables are properly crumbed. Respond to and try to fulfill any special banquet event arrangements.
- Replenish buffet items to ensure consistency and freshness in presentation.
- Maintains safe and sanitary conditions in all banquet service areas and for all banquet service equipment.
- Monitor tableware to ensure it is presentable to guests.
- Bus tables by removing and separating tableware, plate-ware, glassware, and flatware.
- Clean function area(s) when function is complete and reset
- Carry out work plan task(s)
- Put item(s) back into stock in proper places
- Knowledge of fire systems, security system, and smart boards.
- Awareness of the sound system, lighting and microphones, projector and bleacher’s function
- Ensure the meeting room(s), washroom(s) and common area(s) are clean
- Report Maintenance issue(s) with the work order sheet
- Maintain a clean and safe work area.
- Perform other reasonable job duties as requested by Supervisor(s)
Attn: Personnel Committee
Seven Generations Education Institute
1452 Idylwild Drive, PO Box 297
Fort Frances, ON, P9A 3M6