Casual Animal Shelter Attendant

Regional District of Kitimat-Stikine; Terrace; On-site; Part time

Job summary

A regional government organization in Terrace is seeking a Casual Animal Shelter Attendant. This role involves caring for impounded animals, cleaning shelter facilities, and performing clerical tasks. Ideal candidates should have experience with animal care and excellent customer service skills. The position offers competitive pay, and applicants should submit their resume and references by December 8, 2025.

Qualifications

• Experience related to the care and handling of dogs and other animals.
• Demonstrated customer service experience.

Responsibilities

• Clean and sanitize the Thornhill Animal Shelter.
• Care for domestic animals, mainly dogs and cats.
• Perform clerical duties like answering calls.

Skills

Working knowledge of animal care

Courteous and professional customer service

Effective communication skills

Ability to manage conflict

Physical stamina for animal handling

Education

Customer service experience

Experience with animal handling

Courses in animal behaviour or welfare

Job description

Casual Animal Shelter Attendant

Come for the Outdoor Adventure and Stay for the Job!

The Regional District of Kitimat-Stikine is pleased to announce they are searching for Casual Animal Shelter Attendant to join their dedicated team. This position offers a competitive hourly rate ranging from $28.87/hr to $33.15/hr.

If awe-inspiring, natural scenery and breathtaking views are what you crave, then the Regional District of Kitimat-Stikine (RDKS) is your place. This area is renowned for its world-class fishing and outdoor adventure opportunities, including a ski hill, sledding, skating, heli-skiing, an 18‑hole golf course, hiking, and mountain biking trails. The area offers quality advanced education opportunities with both Coast Mountain College and the University of Northern BC satellite campus. There is also a well‑developed arts and cultural community, recreation facilities and library. Terrace, where the role is located, is the regional retail and service hub for the north‑western portion of British Columbia. The opportunity for adventure is endless in any season. The Kitimat‑Stikine region is the traditional homeland of the Tahltan, Nisga’a, Gitxsan, Wet’suwet’en, Heiltsuk, Tsimshian, and Haisla Nations. Spanning a geographic area of 110,000km², the RDKS is home to almost 40,000 people and includes the five incorporated municipalities of Terrace, Kitimat, Stewart, District of New Hazelton and the Village of Hazelton.

Purpose Statement:

The Casual Animal Shelter Attendant is a junior position providing weekend, vacation, and sick day coverage for the Thornhill Animal Shelter. The position is primarily responsible for cleaning and sanitizing the facilities, care and keeping of impounded animals, and extended duties such as answering phones, responding to minor inquiries, and taking messages as required. Reporting to the Director of Development Services and with guidance from the Animal Control Officer Supervisor, the attendant will follow shelter procedures as they fulfil their duties with minimal supervision.

Direct Reports:

None.

Major Duties and Responsibilities:

• Assist with the regular cleaning & sanitizing of the Thornhill Animal Shelter facility, including indoor and outdoor enclosures;
• Feed, monitor, and care for domestic animals, mainly dogs and cats;
• Handling and administering medication to animals including those that may be defined as fearful, dangerous, or aggressive;
• Perform clerical duties including but not limited to answering calls, responding to minor inquiries, and recording messages;
• Some cleaning may be required at the Community Center during weekday shifts;
• Assist other staff with their duties, and perform other related duties as required.

Working with others:

Assisting other Thornhill Animal Shelter staff and collaborating with staff from other departments as necessary, providing service to the public.

Skills and Abilities:

• Working knowledge of the principles, methods and equipment related to the care and handling of domestic animals, mainly dogs and cats;
• Ability to work flexible daytime hours including weekends and statutory holidays;
• Courteous and professional customer service;
• Effective verbal and written communication;
• Demonstrated ability to remain calm while managing conflict;
• Physical condition sufficient to remain standing for extended periods, bend down, crouch, or squat while interacting with animals, restrain, control, and load large dogs into vehicles and lift heavy objects from time to time;
• Adapt to frequent interruptions and adjust task priorities as needed.

Specific Training and Experience:

• Minimum Training and Experience:
• Demonstrated customer service experience.
• Experience related to the care and handling of dogs and other animals.
• Preferred Training and Experience:
• Courses in animal behaviour, animal welfare, or a related field.

Financial Responsibilities:

None.

Work Environment:

Most of the work is conducted at the Thornhill Animal Shelter, which includes cleaning and maintaining shelter facilities and caring for the animals.

Physical, Mental and Visual Demands

• Noise and odors associated with the care and keeping of animals;
• Careful handling of hazardous materials including cleaning agents and animal waste;
• Contact with and handling of animals exhibiting fearful or aggressive behaviour, animals in medical or emotional distress, or deceased animals;
• Encounters with members of the public experiencing distress.

Licenses/Certifications

A current and valid BC Driver’s License would be an asset but is not required.

Please submit your cover letter, resume and references by mail or email to the Regional District of Kitimat‑Stikine by 9:00 a.m. on Monday, December 8, 2025. We appreciate your interest when applying and advise that only candidates under active consideration will be contacted.

Director of Administration/Human Resources

Regional District of Kitimat‑Stikine

Suite 300 – 4545 Lazelle Avenue

Terrace, B.C. V8G 4E1

Email: [e-mail]