Casino Security Supervisor: Lead Patrols & Guest Care

Gateway Casinos and Entertainment Limited; Greater Sudbury; On-site; Full time

Job summary

A leading gaming and entertainment company in Sudbury is seeking a Security Supervisor to oversee team performance and ensure safety for guests and property. Responsibilities include managing security activities, providing excellent customer service, and monitoring for suspicious behavior. Ideal candidates have prior security experience and strong communication skills. This role offers a full benefits package and a supportive work environment.

Benefits

Full benefits package for full-time employees

Retirement savings plan

Development and training opportunities

Family and friends discounts

Qualifications

• Previous Security experience and training is a strong asset.
• Proven high level of Customer Service.
• Ability to obtain registration as a Category 1 Gaming Assistant in Ontario.

Responsibilities

• Supervises and manages team performance while participating in security activities.
• Monitors floor traffic and identifies suspicious activity.
• Provides excellent customer service to guests.

Skills

Security experience

Customer Service

Organizational skills

Interpersonal skills

Analytical skills

Communication skills

Education

Gaming Security Officer (GSO) training/exam

Security training

Job description

A leading gaming and entertainment company in Sudbury is seeking a Security Supervisor to oversee team performance and ensure safety for guests and property. Responsibilities include managing security activities, providing excellent customer service, and monitoring for suspicious behavior. Ideal candidates have prior security experience and strong communication skills. This role offers a full benefits package and a supportive work environment.