Casino Security Supervisor — Lead Guest Experience & Safety

Great Canadian Entertainment; Belleville; On-site; CAD 52,000 - 72,000; Full time

Job summary

Great Canadian Entertainment seeks a Security Supervisor to oversee day-to-day security operations in eastern Ontario. Under Regional Manager, Security, you will monitor site activities, implement security initiatives and promote a guest-first, safety-focused culture.

The role requires 6 months of casino security supervision, CPR/First Aid, and willingness to recertify Use of Force. Strong English skills and MS Office literacy are essential. Flexibility for evenings/weekends/holidays is expected.

Qualifications

• 6 months casino security supervisor experience.
• Must be willing to recertify every 3 years for Use of Force.
• Current First Aid and CPR with minimum 2 year validation period remaining.
• Can understand, speak and write English; fluency in other languages an asset.
• Flexible schedule including evenings, weekends, holidays and overnights.

Responsibilities

• Exceeds guest expectations by providing outstanding customer service.
• Mentors, coaches and trains front line security staff.
• Verifies security timesheets and monitors incidents.
• Monitors, documents and reports violations, hazards and suspicious activity.
• Conducts regular patrols and enforces access control.
• Provides or assists with First Aid for employees and guests.

Skills

People-focused

Proactive and solution-oriented

MS Office

English fluency

Education

Secondary School Diploma; post-secondary education

Tools

Non-gaming record keeping system

Surveillance equipment

Job description

Great Canadian Entertainment seeks a Security Supervisor to oversee day-to-day security operations in eastern Ontario. Under Regional Manager, Security, you will monitor site activities, implement security initiatives and promote a guest-first, safety-focused culture.

The role requires 6 months of casino security supervision, CPR/First Aid, and willingness to recertify Use of Force. Strong English skills and MS Office literacy are essential. Flexibility for evenings/weekends/holidays is expected.