Cash Manager & Customer Experience Leader

Shoppers Drug Mart; Ottawa; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading pharmacy and retail chain in Ottawa seeks a Cash Manager to oversee the cash department's human and financial resources. This role involves ensuring high standards of customer service, managing cashier operations, and complying with financial protocols. The ideal candidate will have supervisory experience, strong interpersonal skills, and a commitment to exceptional service. Flexibility for working evenings and weekends is necessary. Attractive benefits include a purchase discount program and opportunities for professional development.

Benefits

Purchase discount program

Flexible schedules

Competitive pay

Online learning opportunities

Qualifications

• Supervisory and labour management experience is required.
• Experience in retail, grocery, and cash handling is essential.
• Strong verbal and written communication skills are needed.

Responsibilities

• Manages cash department resources to achieve store objectives.
• Ensures cashier staff adhere to all store standards.
• Delivers exceptional customer service beyond expectations.

Skills

Planning

Decision Making

Supervisory Skills

Interpersonal Skills

Time Management

Financial Analysis

Communication Skills

Organizational Skills

Job description

A leading pharmacy and retail chain in Ottawa seeks a Cash Manager to oversee the cash department's human and financial resources. This role involves ensuring high standards of customer service, managing cashier operations, and complying with financial protocols. The ideal candidate will have supervisory experience, strong interpersonal skills, and a commitment to exceptional service. Flexibility for working evenings and weekends is necessary. Attractive benefits include a purchase discount program and opportunities for professional development.