Cash & Collections Analyst (12 Month Contract)

OpenTable; Toronto; Remote; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Generous parental leave

Generous vacation

Volunteer time off

Learning and development opportunities

Remote-friendly work environment

Mental health support

Job summary

OpenTable is seeking a Cash & Collections Analyst for a 12-month contract in Toronto to manage global cash receipts and drive accounts receivable collections. You will collaborate with Sales, Billing, and Accounting to resolve payment issues and safeguard cash flow across our global operations.

The role emphasizes automation, ERP/CRM usage, and rigorous financial record-keeping, supporting month-end close and risk mitigation while maintaining strong stakeholder communications across time zones.

Qualifications

• 2+ years of professional experience in B2B collections, accounts receivable, or finance operations.
• Experience with AI-enabled tools or automation to streamline finance tasks.
• Proficiency in Microsoft Excel, including pivot tables, lookups, and data filters.

Responsibilities

• Manage global cash receipt postings and execute targeted collection outreach to maintain low past-due balances and ensure accurate reconciliations.
• Collaborate with Sales, Billing, Support, and Accounting to resolve payment blockers and discrepancies.
• Leverage ERP/CRM and AI tools to optimize workflows and improve scalability.
• Support month-end close, account reconciliations, and reporting with strong internal controls.
• Identify process inefficiencies and drive automation initiatives across global operations.

Skills

B2B collections

Accounts receivable

Cash application

Excel proficiency

Process improvement

Cross-functional collaboration

Communication

Tools

NetSuite

Salesforce

Job description

• This is a 12-month contract role supporting our Finance team. The anticipated start month is November 2026, with the assignment expected to conclude in November 2027
• As a Cash & Collections Analyst, you will manage global cash receipts and drive accounts receivable collection efforts to ensure optimal cash flow and financial stability. In this role, you will collaborate closely with cross-functional teams like Sales, Billing, and Accounting to resolve customer payment discrepancies and streamline financial operations
• You will also leverage modern financial systems and automation tools to optimize daily workflows and improve process scalability. Your work will directly protect customer relationships while maintaining complete, accurate financial records across global operations
• Manage global cash receipt postings and execute targeted collection outreach to maintain low past-due balances and ensure accurate account reconciliations
• Collaborate with Sales, Billing, Support, and Accounting teams to investigate and resolve payment blockers, account disputes, and cash application discrepancies
• Analyze account aging, payment trends, and financial risk to prioritize high-impact follow-ups and recommend proactive risk-mitigation strategies
• Support month-end close operations, account reconciliations, and reporting while ensuring rigorous documentation and internal control standards
• Identify process inefficiencies and support automation initiatives by testing, documenting, and implementing workflows using ERP, CRM, and approved AI tools
• Maintain clear, cross-functional communication and hand-offs across global time zones to ensure consistent, scalable finance operations

Benefits

• Generous parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
• Work from (almost) anywhere - wherever you do your best work
• Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge

Experience utilizing AI-enabled tools or workflow automation to streamline routine finance and accounting tasksExperience performing financial reconciliations, reviewing account aging, and managing customer account recordsDemonstrated ability to communicate financial information clearly and resolve account issues professionally with internal and external stakeholdersProficiency in Microsoft Excel, including experience using pivot tables, lookups, and data filters for analysis2+ years of professional experience in B2B collections, accounts receivable, cash application, or finance operationsHands-on experience using ERP and CRM systems such as NetSuite and SalesforceProven ability to manage competing priorities, meet strict deadlines, and navigate complex customer escalations effectivelyStrong problem-solving and process-improvement skills with a track record of identifying gaps and enhancing operational efficiency