Case Worker {OPSEU MH-26-145}

NBRHC; North Bay; On-site; CAD 52,000 - 70,000; Full time

Job summary

North Bay Regional Health Centre invites applications for a role within Community Mental Health & Addictions. The successful candidate will work with an interdisciplinary team to support clients, families and communities through recovery‑oriented care.

The position requires a two-year diploma, current BLS, recent clinical experience, and strong knowledge of best practices in addictions and mental health. Bilingual English/French is required; travel and scheduling considerations apply.

Qualifications

• Two-year diploma or degree in health/social sciences.
• Recent clinical experience in community mental health and addictions.
• Current BLS certificate (within last 12 months).
• Knowledge of best practices in addictions/mental health.
• GPA certification is an asset.
• Experience with recovery-informed approaches (motivational interviewing, harm reduction, trauma‑informed care).
• Advanced computer skills (Expanse, Word, Excel, PowerPoint, Outlook).
• Knowledge of WMS standards and continuum of care.

Skills

Crisis management

Leadership

Communication

Team building

Interdisciplinary teamwork

Emotional intelligence

Independent work

Education

Two-year diploma in health/social sciences

Tools

Expanse

Word

Excel

PowerPoint

Outlook

Job description

Department: Community Mental Health & Addictions

Initial competition is now closed. We are continuing to accept applications until a candidate is selected.

QUALIFICATIONS

Certification/Experience/Knowledge:

• Minimum two-year diploma or degree equivalent in a related health/social sciences field
• Recent clinical experience (within the last three to five years) working in community mental health and addictions required
• Current Basic Life Support (BLS) Certificate required (obtained within the last 12 months)
• Knowledge of Best Practices in addictions and/or mental health required
• Current Gentle Persuasive Approach (GPA) Certificate is an asset
• Knowledge and experience in recovery informed approaches including motivational interviewing, harm reduction, trauma informed care, group interventions and stepped care required
• Knowledge of recent legislation, Withdrawal Management Services (WMS) standards and best practices informing the continuum of care needed by clients
• Advanced knowledge of community resources to help clients and families successfully navigate services
• Advanced computer knowledge (e.g. Expanse, Word, Excel, PowerPoint, Outlook) preferred

Skills/Abilities:

• Skilled in system navigation, able to define clinical pathways and treatment matching
• Skilled in client engagement, crisis management, crisis stabilization and readiness development
• Demonstrated leadership, management, problem solving, critical thinking, conflict resolution, team building, and communication skills required
• Exemplifies our organization’s C.A.R.E. values and demonstrates knowledge of Patient and Family Partnered Care Practices
• Ability to work collaboratively with all members of an interdisciplinary health care team which includes clients, families and community partners
• Demonstrates high levels of emotional intelligence with an ability to inspire excellence in others
• Demonstrated ability to work independently and in a self-directed manner
• Participation in ongoing professional development with a commitment to continuous quality improvement
• Ability to provide a safe and non-threatening environment with excellent crisis intervention and problem-solving skills
• Demonstrates excellent interpersonal and communication skills
• Good attendance and work record required
• Ability to meet the physical demands required for a community-based team
• Must support and contribute to a culture of safety and prevention of adverse health events in this organization
• Bilingualism (Advanced level English/French) is required. All unilingual candidates are encouraged to apply and may be considered if the identified French requirement has been met or there are no successful bilingual candidates. A formal French test will be conducted to evaluate the proficiency level.

Pay rate, benefits and other terms and conditions are as per the OPSEU 662 Collective Agreement

North Bay Regional Health Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation for disability during any stage of the recruitment process, please indicate this in your application.

All new hires are required to complete a Criminal Record Check (CRC) or a Vulnerable Sector Check (VSC), as applicable to the position. A satisfactory result, in accordance with organizational requirements, is a condition of employment.

NORTH BAY REGIONAL HEALTH CENTRE IS AN EQUAL OPPORTUNITY EMPLOYER