Case Worker

The Salvation Army; Winnipeg; Sur place; CAD 25 000 - 36 000; Plein temps

Résumé du poste

The Salvation Army in Manitoba is seeking a dedicated program facilitator to provide a safe, welcoming space for male refugee claimants as they navigate asylum processes. Arabic and/or French language skills are highly desired to support residents with limited English.

You will perform case management, safety monitoring, intake/discharge procedures, and coordinate resident programming while documenting meticulously and engaging with police, funders, and community partners.

Qualifications

• High school diploma or equivalent with six months of specialized courses.
• Social services frontline experience preferred within a year.
• Ability to work with refugee clients and diverse backgrounds.

Responsabilités

• Monitors environment and clients to ensure safety; conducts status checks and room searches.
• Develops and manages case plans; assists clients in setting goals and discharge planning.
• Maintains documentation and reports required by funders and The Salvation Army.
• Coordinates resident programming and conduct intake/discharge procedures.
• Performs shift change procedures and escorts residents as needed.
• Distributes funds per established guidelines; liaises with police, funders and agencies.

Connaissances

Case management

Crisis intervention

Documentation

Interpersonal skills

Multitasking

Formation

High school diploma

Social work coursework

Outils

First Aid/CPR certification

Description du poste

Who We AreFor more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.Mission StatementThe Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.Job Description:Mission and Values:The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.Mission Statement:The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.Core Values:The Salvation Army Canada and Bermuda has four core values:Hope: We give hope through the power of the gospel of Jesus Christ.Service: We reach out to support others without discrimination.Dignity: We respect and value each other, recognizing everyone’s worth.Stewardship: We responsibly manage the resources entrusted to us.Position Purpose summary:The purpose of this program is to provide a safe, welcoming space for 80 male refugee claimants to stay while they work through the various processes and procedures involved in their asylum application. Many have very limited English and thus, having Arabic and/or French is highly desired. The caseworkers will provide supervision and support for the above participants.Key Responsibilities:Monitors the environment and clients/residents to ensure safety and security; completes regular client/resident status checks and room searches as requiredDevelops and implements case management of assigned clients/residents; assists clients/residents in establishing goals, monitoring progress, and prepares discharge planMaintains and updates all appropriate documentation (including in-out and incident log books) related to clients/residents and initiates any new documentation; complete all reports required by the funder and The Salvation ArmyProvides safe storage and recording of prescribed medicationsCoordinates and facilitates resident programming as requiredConducts all required shift change procedures prior to and after shift changePerforms intake and discharge procedures for clients/residents as assignedMonitors appropriate behavior; intervenes in crisis situations, provides emotional support and advocacy as requiredDistributes funds to residents in accordance with established guidelinesEngages in the development of inter-personal relationships that promote dignity and respectPerforms required scheduled check-ins of residents on passes in community; escorts residents in the community when necessary and monitors behaviorLiaises with Police, funders, court personnel, community agencies, families, and other staff membersProvides orientation to newly hired staff, volunteers, studentsPerforms other duties as assignedMinimum Education Level Attained:The successful job applicant will have completed high school, plus specialized courses of up to six monthsOnly people with relative social work schooling will be considered.Note: An alternative level of education and experience may be acceptable.Special Licenses, Diplomas, Certifications or Requirements:The successful applicant would have:Degree in related social services fieldCurrent Certification in First Aid/CPRCriminal Police Record CheckVulnerable persons checkViolent crisis intervention trainingChild Abuse Registry CheckMinimum Prior Related Experience:One year but less than three years of prior related experience, including frontline casework experience in a social service environment.Physical Effort/Dexterity Required:The performance of the job requires moderate amounts of keyboarding, and performing walk about, and occasionally lifting/packing clients/resident’s property/personal effects and engaging in recreational activities.Concentration Required:The performance of the job requires continuously monitoring the environment, monitoring security cameras and attentiveness when interacting with clients and recording information. The performance of the job requires attentive listening and observation of body language, continuously monitoring the environment, multitasking, and reading.Responsibility for Financial Resources:The incumbent is involved in minor financial matters regularly or on a relief basis or has responsibility for the wise us of Their own resources. They may be authorized to spend, disburse, or collect small amounts of cash. The incumbent has very little input into the annual budgetResponsibility for Human Resources:The incumbent is responsible for their own time and effort only. They may demonstrate work methods to new employees, volunteers and or students.Work Environment:Dealing with angry peopleAbusive PeopleVerbal abuseIsolationWork schedule affecting lifestyleThe incumbent may have little to no travel requiredThe incumbent carries a pager/walkie talkie and will work shiftsExposure to Hazards:Physical attacks by othersExposure to infectious diseasesExposure to bodily fluidsSharp objectsOther dangerous situationsPotential of physical, verbal and mental abuse within workplace (by participants)Potential of exposure to infectious diseasesPotential of exposure to toxic chemicalsPotential of exposure to bodily fluids (human waste)Potential of sharp and moving objectsPotential of pressures of timelinesPotential of objects falling off high shelvingPotential of slippery or wet surfacesPotential of exposure to odorsPotential of Carpel Tunnel SyndromePrecautionary Measures:Universal precautionsImmunization for Hepatitis BVaccination against TuberculosisCurrent Certification in First Aid/CPRCriminal Police Record CheckWHMIS TrainingAdult Abuse Registry CheckChild Abuse Registry CheckDriver’s AbstractUse of protective glovesUse of protective masks (as needed)PREFERRED SKILLS / CAPABILITIESMore than three months but less than one year of prior related experience, including experience with frontline work in a social services settingFrench and/or Arabic language would be considered an assetSuccessful candidates, prior to hiring, may be required to provide:Background check consentEducation verificationThe Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.Flexible language requirement:French not requiredSchedule:Day shiftTuesday to Saturday: 830am-4pm with a 30 min unpaid lunch break.Work Location: In personCompensation:The target hiring range for this position is $22.35 to $22.35 with a maximum of $22.35.Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.