Case Manager

Town of Windsor, CT; Windsor; On-site; CAD 60,000 - 80,000; Part time

Job summary

A municipal organization is seeking a part-time Case Manager to support youth development initiatives. The ideal candidate will lead restorative justice practices and collaborate closely with community entities. A Bachelor's degree in a relevant field and strong interpersonal skills are essential. Competitive hourly pay ranges from $21 to $25 based on experience. Flexibility to work evenings and weekends is required.

Qualifications

• 1 year of related positive youth development experience.
• Driver's license with good driving record.
• Flexibility to work some evening and weekend hours.

Responsibilities

• Lead intake and assessments of youth.
• Facilitate restorative justice practices.
• Develop and monitor individualized diversion plans.
• Provide support and conflict resolution.

Skills

Collaboration with youth

Communication

Organizational skills

Conflict resolution

Cultural humility

Education

Bachelor’s degree in Social Work, Counseling, Psychology or related field

Job description

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Case Manager

The Town of Windsor Youth Services Bureau (YSB) seeks a dynamic individual to fill an exciting part-time position as a Case Manager. The YSB encourages youth to strive for excellence, integrity, and community spirit by providing programs that focus on enrichment activities, social skills development, problem-solving, community involvement, and leadership development.

The Position

The position supports the program efforts of restorative justice with the YSB. The work is performed under the direction of the Youth Services Coordinator.

• Leads or assists with intake and assessments of youth referred to the YSB or Juvenile Review Board, follow-up, referrals, and related programming.
• Facilitate restorative justice practices—including circles, mediations, and conferences that promote accountability, healing, and relationship repair.
• Develop and monitor individualized diversion plans that may include community service, counseling, mentoring, and skill-building opportunities.
• Integrate trauma-informed principles (safety, trust, choice, collaboration, empowerment) in all interactions with youth and families.
• Assist in the identification of school referral characteristics
• Works closely with and coordinates efforts with schools, police, courts, and public/private agencies.
• Collaborate with families to strengthen engagement and connect them to supportive community resources.
• Track, document, and report youth progress and program outcomes in a timely manner.
• Uphold restorative justice values of dignity, respect, empathy, and inclusion in every aspect of the diversion process.
• Provides support, de-escalation, and conflict resolution to young people, their families, and/or the community.
• Provides positive leadership and serves as a role model to program participants.

Our Ideal Candidate

• Enjoys working collaboratively and building connections with youth in the community.
• Communicates clearly, listens well, and maintains a positive attitude in all interactions.
• Demonstrates strong organizational skills and attention to detail.
• Comfortable balancing priorities, adapting to daily changes, and promoting an inclusive, safe atmosphere.
• Shows initiative in learning new skills, procedures, and best practices related to youth work.
• Bachelor’s degree in Social Work, Counseling, Psychology, or related field with one year of related positive youth development experience; or any combination of education and experience that provides equivalent knowledge, skills, and abilities.
• Driver's license with good driving record.
• Flexibility to work some evening and weekend hours.
• Commitment to cultural humility and experience working with diverse populations.
• Strong knowledge of adolescent development, family systems, and the effects of trauma on behavior.

Compensation and Schedule

• Pay Rate: $21 to $25 per hour, depending on qualifications and experience.
• Schedule: 19 hrs. weekly with flexible time to complete work assigned.

To Apply

Complete an online application at https://www.windsorct.gov/718/Career-OpportunitiesAttach a cover letter and resume by November 3, 2025.

The Town of Windsor is an Equal Opportunity Employer and values diversity at all levels of the workforce. EOE/AA.