Case Manager

Mcmancalgary; Calgary; On-site; CAD 49,000 - 55,000; Full time

Job summary

A community support organization in Calgary seeks a Case Manager for Indigenous youth. Responsibilities include providing safe housing options, facilitating cultural learning, and supporting youth in achieving their goals. Requires a degree/diploma in Human Services and experience with Indigenous populations. The position offers a comprehensive benefits package and values diversity.

Benefits

Extensive benefit plan

100% employer contribution pension plan

Paid vacation and personal days

Qualifications

• 3+ years experience working with Indigenous youth.
• Strong writing and program planning skills.
• Current standard First Aid Certification and Suicide Intervention Training.

Responsibilities

• Provide safe housing options for Indigenous youth.
• Facilitate cultural learning and spiritual engagement.
• Support youth in achieving educational and employment goals.

Skills

Knowledge of Indigenous histories and cultures

Organizational skills

Communication skills

Understanding of youth homelessness

Case management experience

Education

Degree or diploma in Human Services

Indigenous Canada Course or equivalent

Tools

HMIS data

Job description

Case Manager

Wicihitowin

Full Time Position

McMan Calgary & Area

Internal/External Posting

McMan Youth, Family and Community Services Association of Calgary and Area is an organization making a difference in the lives of more than 4,100 children, youth, adults and families annually. We support children, youth, adults and families with complex needs that can include mental health issues, addictions, homelessness, poverty and disability by providing them with the services and supports they need to thrive. McMan exists because we believe in everyone’s deep and infinite worth. At McMan, no matter who you are, we will always walk with you. In everything we do, we will be humble and bold. Through these actions, we will be receptive, relevant, relational, and real with our community.

We are currently seeking a Case Manager for our Wicihitowin program. Wicihitowin (formally known as Hope Homes for Indigenous Youth) is a program that provides safe and stable housing options and individualized supports for youth, 16-24 years old, who are Indigenous and experiencing homeless or are at risk of homelessness. Wicihitowin (phonetic spelling: Wi-Chi-Hi-Towin) is a Cree word that means “to help mutually” and “the act of helping one another.” Connected to three other Cree words that mean love, empathy and kindness for all living beings. Wicihitowin operates from Housing First, Harm Reduction and Indigenous Trauma Informed Practice and Building Connections models of care and integrates a holistic Indigenous worldview.

Wicihitowin works with youth to:

• Access housing options including independent living, shared accommodation, supportive roommates, and community housing
• Engage in cultural learning and spirituality by participating in ceremony and cultural teachings.
• Learn and apply life skills through traditional experiential and healing practices centred in Indigenous knowledge systems of knowing, being, doing, and relating/connecting.
• Strengthen relationships with family and friends through ceremony, community engagement and attending traditional events and activities.
• Progress towards their educational and employment goals.
• Bridge access to Indigenous resources and services including Elders and Knowledge Keepers.

The ideal candidate will have demonstrated knowledge of Indigenous people’s unique histories, languages, cultural practices, spiritual beliefs and knowledge systems; excellent organizational and communication skills; knowledge of youth homelessness, community resources and experience in case management. We are looking for an individual who shares McMan’s core values of Respect, Trust, Empathy, Genuineness and Commitment.

The successful candidate will have:

• A degree or diploma in Human Services
• Completed the Indigenous Canada Course (University of Alberta) or an equivalent Indigenous Studies Course
• Three (3) years’ experience working with Indigenous youth
• Knowledge of the Natural Supports Framework and Trauma Informed Practice Framework
• Strong writing, organizational, program planning and interpersonal skills
• Experience with HMIS data preferred.
• Current standard First Aid Certification and Suicide Intervention Training
• A current Police Check and Child Intervention check is also required (within six months)
• A valid Driver’s license and adequate insurance coverage ($2 million in third-party liability)
• The ability to work a flexible and fast paced schedule and the ability to be on an on-call rotation within the organization
• Applicants are encouraged to acknowledge the Indigenous Community or Nation they identify with

McMan provides a solid blend of an extensive benefit plan, personal days, and the opportunity to contribute to the community at large. Access is provided to benefits within the first month of employment, with a plan that includes vision, dental and prescription drug coverage, and an Employee Assistance Program. A 100% employer contribution pension plan is also provided after 6 months of employment. With paid vacation, a flexible schedule, and personal days, the organization encourages a work life balance.

Equal Opportunity

McMan is committed to equity, diversity and inclusion and recognizes that a diverse staff benefits and enriches the work environment and contributes to organizational excellence. We welcome applications from all qualified individuals including candidates from diverse and indigenous backgrounds and those with disabilities.

If you feel you have the skills, background and the desire to work in an extremely rewarding and challenging environment, apply now. If you’re looking to make a difference, make it with McMan.

Salary Range: $49,768 - $54,931 Annually

Closing Date: December 3, 2025

Submit To: https://mcmancalgary.applytojobs.ca/wicihitowin/43049

Only those selected for an interview will be contacted.

Qualified applicants of Indigenous ancestry are encouraged to apply.