Case Manager

Working Alternatives Inc; Alberta; On-site; CAD 50,000 - 70,000; Full time

Job summary

Working Alternatives Inc in Alberta, Canada is seeking a qualified case manager to provide comprehensive case management services. The role involves managing resident files, ensuring confidentiality, and assisting residents in achieving success in programs. Candidates should hold a Bachelor's degree in a relevant field and possess at least one year of related experience. Proficiency in Microsoft Office and strong communication skills are required. This full-time position includes responsibilities such as conducting resident intake, maintaining treatment continuity, and coordinating with community services.

Qualifications

• Minimum one year of experience in human services, corrections, or community-based services.
• Five years of combined work experience in lieu of academic education.
• Must pass a federal background check.

Responsibilities

• Conduct intake and provide orientation for new arrivals.
• Prepare Individual Re-Entry Plan for assigned residents.
• Coordinate reentry programs for continuity of care.
• Provide written case notes and terminal reports.
• Develop a plan for residents' productive activities.

Skills

Problem solving

Detail oriented

Data entry

Customer Service

Communication skills – written and verbal

Information gathering and monitoring

Flexibility

Adaptability

Teamwork

Ability to meet established deadlines

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Education

Bachelor’s degree in social, human services, criminal justice or behavioral science

Job description

Department: Programs

Hours per week: 40/Full Time

Reports directly to: The Assistant Director and indirectly to the Director and Corporate.

Job Summary

Provide case management services to assigned case load in compliance with the Bureau of Prisons regulations. Manage and maintain resident files ensuring confidentiality. Assist with ensuring residents’ success in programs.

Education and Qualifications

Bachelor’s degree in a social, human services, criminal justice or behavioral science program from an accredited college or university. At a minimum, one year of experience must be working in human services, corrections, or community based services. Work experience may be substituted for academic studies exchanging one year of work experience in a related field for one year of academic education. Total work experience needed in lieu of the combination of education and work experience is five years. Must have a valid driver’s license or state ID, social security card issued by the U.S. Social Security Administration, and be a United States citizen, permanent resident, or other person lawfully admitted into the United States. Must pass a federal background check.

Skills and Specifications

• Problem solving, planning and prioritizing
• Detail oriented
• Data entry
• Customer Service
• Communication skills – written and verbal
• Information gathering and monitoring
• Flexibility, adaptability, teamwork and customer service orientated
• Ability to meet established deadlines
• Microsoft Outlook, Excel, Word, PowerPoint

Job Responsibilities

• Conduct intake and provide an orientation for new arrival.
• Complete IPP within 10 days of resident arrival.
• Prepare Individual Re-Entry Plan for all assigned residents with their assigned US Probation Officers.
• Coordinate reentry programs to ensure continuity of care for the resident and facilitate services for residents with special needs. This coordination will include consultation with the SCTC for treatment that is provided under CTS contracts.
• Participate in PRT (Program Review Team).
• Provide written case notes and terminal reports.
• Verify that residents are attending assigned treatment sessions.
• Conduct weekly meeting with unemployed residents and complete weekly reports.
• Conduct Progress Reviews (PR) bi-weekly with assigned residents and complete bi-weekly reports. The PRs must have substance and indicate the resident’s progress or lack of progress.
• Assist residents with release plans.
• Develop a plan to involve the resident in productive activities such as volunteer work or community service to minimize the amount of idle time.
• Document approved prescribed medications.
• Network clients with community services.
• Attend and provide input at Program Review Team meetings and mandatory monthly staff meetings.
• Oversee incident reports.
• Filing.
• Staff problem clients with the Program Director.
• Be on-call on weekend on a rotating basis.
• Available to work late nights and weekends.
• Local travel may be required.
• Complete all annual training required by contract.
• Complies with federal, state and local laws and regulations.
• Ensures rest and meal breaks are taken in accordance with California law.
• Reports any violation of company policy, employee handbook Standards of Conduct, etc.
• Assume and complete other duties as assigned.

Working Alternatives, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local laws.