Case Management Specialist - Repost

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 70,000 - 87,000; Full time

Job summary

Winnipeg Regional Health Authority invites applications for a Clinical Support role in Winnipeg. The incumbent will apply professional knowledge to assess, plan, implement and evaluate supports for staff and the Home Care program, including education and training for Case Coordinators and other staff.

The position requires leadership in change management, consultation across the Home Care team, and participation in quality management initiatives to improve service delivery.

Qualifications

• Minimum of 5 years community experience, preferably in Community Care and Case Management.
• Current practicing status with the respective professional organization, if applicable.
• Bachelor’s degree in Nursing, Social Work, Human Ecology or Medical Rehabilitation.
• Criminal Records Check, Vulnerable Sector Search and related clearances required.

Responsibilities

• Apply professional knowledge in the assessment, planning, implementation and evaluation of supports to staff and the Home Care program.
• Provide orientation, education and training to Case Coordinators and other staff.
• Lead or participate in committees to review, develop or modify processes, policies and guidelines.
• Provide ongoing consultation to Case Coordinators and other Home Care staff and managers.
• Support project management and quality management within the program.

Skills

Case Management

Communication

Interpersonal

Information Technology

Analytical

Adaptability

Change Management

Stress Management

Education

Bachelor’s degree in Nursing, Social Work, Human Ecology or Medical Rehabilitation

Tools

Microsoft Office

Job description

Requisition ID: 410116

Position Number: 20003597

Posting End Date: November 19, 2026

City: Winnipeg

Employer: Winnipeg Regional Health Authority

Site: WRHA Community Health Services - WRHA Community Health Services

Department / Unit: Home Care Program Support

Job Stream: Clinical Support

Union: MAHCP

Anticipated Start Date: ASAP

FTE: 1.00

Anticipated Shift: Days;Evenings;Weekends

Work Arrangement: In Person

Daily Hours Worked: 7.25

Annual Base Hours: 1885

Salary: $50.535 , $52.986 , $55.556 , $58.251 , $61.068 , $63.515

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Under the supervision of the Team Manager, the incumbent is responsible for applying professional knowledge and expertise in the assessment, planning, implementation and evaluation of supports to staff and the Home Care program including: Education: providing orientation, education and training to Case Coordinators as well as other staff across a variety of classifications within the Home Care Program. System and Process Change Management: participation or lead on a number of committees responsible for reviewing, developing or modifying, implementing and evaluating: processes, policies, procedures, best practice guidelines, educational/training programs, training manuals, etc. Consultation and Program Support: providing ongoing consultation to, primarily the Case Coordinators, but in addition, to other staff and Team Managers throughout the Home Care program, Project Management Quality Management.

Experience

• Minimum of 5 years community experience, preferably in Community Care and Case Management, is required.
• Previous experience in teaching, education and program development and evaluation is preferred.

Education (Degree/Diploma/Certificate)

• Bachelor’s degree in Nursing, Social Work, Human Ecology or Medical Rehabilitation is required.

Certification/Licensure/Registration

• Current practicing status with the respective professional organization, if applicable.

Qualifications And Skills

• Case Management – expertise in Case Management principles and the ability to integrate these into staff roles.
• Communication – oral, written and interpersonal communication which are vertical, horizontal, network verbal, written/electronic across all staff designations and roles.
• Interpersonal – understanding of adult learning and working styles to support capacity building of individuals, collective staffing and encompassing teambuilding.
• Information Technology – understanding of the impact of technology on the system and knowledge of Microsoft Office and an automated client file preferred.
• Analytical – ability to collect and utilize statistical information for needs assessment, gap analysis, root cause, monitoring and evaluation.
• Adaptability – organization, time management and prioritization response to a dynamic and complex environment, which requires multi-tasking, while working independently with minimum supervision.
• Change Management – understanding the effects of change on the system.
• Stress Management – ability to handle stress.

Physical Requirements

Not Applicable

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, Prairie Crocus Manor, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.