Case Coordinator

School District of Mystery Lake; Winnipeg; On-site; CAD 42,000 - 59,000; Full time

Job summary

A health services provider in Winnipeg is seeking a Case Coordinator. The role involves assessing client needs and coordinating care for elderly or infirm adults. Candidates should possess a relevant degree and have strong communication skills. Two years of community experience is preferred. This position offers a full-time contract with varying shifts.

Qualifications

• Two years directly related community experience preferred.
• Licensure/registration as per professional designation required.

Responsibilities

• Determine program eligibility and assess care needs.
• Coordinate the delivery of professional and non-professional services.
• Maintain communication with agencies and facilities.

Skills

Project Portfolio Management

Motivational Interviewing

Computer Skills

Intake Experience

Case Management

Education

BSW OT PT BSc PN RPN BN RN SLP RD or related health/human service degree

Job description

Requisition ID : 391846

Position Number :

Posting End Date : November 14 2025

City : Winnipeg

Employer : Winnipeg Regional Health Authority

Site : WRHA Community Health Services -755 Portage Avenue

Department / Unit : Homecare Downtown West

Job Stream : Clinical

Union : MAHCP

Anticipated Start Date : 01 / 03 / 2026

FTE : 1.00

Anticipated Shift : Days;Evenings;Weekends

Work Arrangement : In Person

Daily Hours Worked : 7.25

Annual Base Hours : 1885

Salary : $42,461 $43,909 $45,539 $47,178 $48,922 $50,727 $52,695 $54,765 $56,878 $58,567

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites services and organizations. We're united by a shared commitment to excellent and equitable health care.

Position Overview

The Case Coordinator will determine program eligibility and assess the need for care at home or in a personal care home for the elderly or infirm adult. He / she will coordinate the delivery of a broad range of professional and non-professional services based on the Case Coordinator Guidelines and acts as a liaison maintaining communication with agencies and facilities involved with the client group.

Position Duties and Responsibilities

• Receives referrals and proceeds with assessment of client and family to determine care needs related to Home Care.
• Performs assessment and prioritization of patterns / needs.
• Establishes appropriate discipline coordinator.
• Develops a plan of care for Continuing Care Program including statements of client need objectives service provision and evaluation criteria.
• Takes responsibility for implementing and coordinating care plan which may include initiating medical rehabilitation and consultative services as necessary to meet client needs.
• Provides professional intervention where appropriate through professional counseling / teaching / guidance / crisis intervention etc.
• Maintains current case count: ensures proper submission of statistics.
• Plans and organizes work schedule and manages caseload demands effectively.
• Utilizes consultation and supervision.
• Gathers data regarding resources and resource needs related to caseload / community.
• Participates with other staff in interpreting the program and resources provided through the Continuing Care Program to the public and / or other agencies.
• Takes initiative to establish and maintain liaison with the local health care services and the informal community resource network.
• Participates in educational development when required of new staff students and related to the program.
• Keeps current developments within own discipline as these relate to the Continuing Care Program.

Experience

• Two years directly related community experience preferred.
• Previous experience as a Case Coordinator in Community Health Services preferred.
• Experience with EFT implementation considered an asset.

Education (Degree / Diploma / Certificate)

• BSW OT PT BSc PN RPN BN RN SLP RD or related health / human service degree required.

Certification / Licensure / Registration

• Valid drivers license and a vehicle.
• Licensure / registration as per professional designation required.
• If successful applicant is a Registered Dietitian must be a graduate of a recognized dietetic internship program accredited by Dietitians of Canada.

Qualifications and Skills

• Knowledge and experience with computers required.
• Effective oral and written communication skills.

Physical Requirements

Not Applicable

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search) Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre Deer Lodge Centre Golden West Centennial Lodge Grace Hospital Middlechurch Home of Winnipeg Pan Am Clinic River Park Gardens Victoria General Hospital WRHA corporate programs and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

Accommodations

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Diversity

Manitoba healthcare employers in partnership with the Indigenous community are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter / application.

Key Skills

Project Portfolio Management, Motivational Interviewing, HIPAA, Computer Skills, Intake Experience, Lean Six Sigma, Conflict Management, Case Management, Team Management, Program Development, Social Work, Addiction Counseling

Employment Type : Full-Time

Experience : years

Vacancy : 1