Care & Repair Circular Innovation Specialist

Arc'teryx; North Vancouver; Remote; CAD 70,000 - 97,000; Full time

Job summary

A leading outdoor gear company in Metro Vancouver is seeking a Care & Repair Circular Innovation Specialist to implement objectives for qualifying circular product ranges. This role involves collaboration with sustainability teams and design groups to enhance repairability processes. The ideal candidate will have a bachelor's degree and significant experience in project management and raw materials innovation, as well as proficiency in project management tools.

Qualifications

• 2+ years direct experience in raw material and repair environment.
• 3+ years in technical product knowledge, design, manufacturing, or quality assurance.
• Ability to work cross-functionally with stakeholders.

Responsibilities

• Implement objectives for qualifying circular product ranges.
• Co-develop circular product calendar with sustainability team.
• Develop repairability design framework for project outcomes.

Skills

Raw material innovation

Project management

Communication

Technical product knowledge

Creative mindset

Attention to detail

Education

Bachelor’s degree in operations, project management, design or product development

Tools

Jira

Asana

Adobe Creative Suite

Excel

Job description

Responsibilities

The Care & Repair Circular Innovation Specialist is responsible for implementing all required objectives for qualifying Arc’teryx’s circular product ranges as they relate to repairability. The role works closely with creative product and sustainability teams to ensure material selection, longevity, and end‑of‑life needs are fulfilled on a seasonal basis.

• Co‑own the end‑to‑end workflows of the circular checklist and product qualification program.
• Partner with the sustainability team to develop the seasonal circular product calendar.
• Develop and own the repairability design framework to manage and fulfil all project objective outcomes as per circular product checklist requirements.
• Prepare and deliver returns data feedback reports to initiate the concept level approach planning.
• Consult and advise design and product development teams throughout their concept and prototype stage gates.
• Initiate repairability workshops with creative teams to optimize and improve de‑ and reconstructing efficiency in relation to current repair standards and procedures.
• Deliver the full BOM index to maximize repairability with preferred standardized materials.
• Co‑develop simple and quick fix repair solutions for our ReBird service centers and brand stores.
• Partner with Advanced Concepts in testing new raw materials as well as conceptualizing new tools and machinery to advance repair innovation.
• Ensure final prototypes of circular product models are repaired, tested and signed off with the product integrity team.
• Co‑own the long‑term circular product model wear testing program.
• Co‑partner with Advanced Concepts to optimize disassembly requirements from a construction and raw material perspective.
• Advise and consult on the development, implementation and vendor qualification of disassembly SOP manuals and workflows.
• Project manage program schedules and related tasks on the internal project management platform.
• Collaborate with product development to develop standardized sub‑assembly / combination materials where required.
• Develop a costing structure for repair procedures, raw material and disassembly requirements.
• Prepare and plan for all provisions to enable repair standards and procedure manuals where new constructions and materials require it.
• Partner with the ARC’One ReBird repair center in the recording of new repair standards manuals including the implementation of improvements to construction / deconstruction, tools / machinery and repair techniques.
• Present seasonal reporting and feedback on circular product qualification outcomes to internal stakeholders.
• Owner of fulfilling requirements for external circularity surveys.
• Ensure that repair initiation at all ReBird repair expressions is scheduled with Care & Repair Operations / ReBird Retail Operations and that qualification standards are shared with the Operation Excellence Specialist.

Future Projects

• Co‑development of new raw materials and repair procedures to improve the longevity of all technical performance products.
• Assisting in transferring all standardized raw materials to Arc’teryx’s PLM system.
• Extend the circularity qualification program to all products developed at Arc’teryx.
• Standardize material component types utilized within products.
• Improve and innovate on repair procedure and raw materials for legacy products.

Qualifications & Experience

• 2+ years direct experience of operating and innovating in the raw material and repair environment.
• 3+ years in technical product knowledge, design, manufacturing, or quality assurance related roles.
• Bachelor’s degree or post‑secondary education with a focus on operations, project management, design or product development.
• Proficiency in using project management tools like Jira and Asana.
• Strong proficiency in Word, Power Point, Outlook, Creative Adobe Suit (Illustrator, InDesign, Photoshop) and Teams with advanced abilities in Excel.
• Ability to deconstruct and reconstruct technical sportswear utilizing industrial tools and machinery. Experience using heat press machinery is a plus.
• In‑depth knowledge of raw materials, including identification and digital management on a PLM system.
• Creative mindset to balance technical functionality with aesthetic considerations.
• Experience working cross‑functionally with stakeholders at all levels.
• Managing full‑time and part‑time staff members performing simple manual tasks.
• Dynamic and organized, master of clear delegation.
• Strong attention to detail and adaptability to audience communication style.
• Excellent communication skills and ability to distill complex information into actionable, easy‑to‑understand language.
• Experience multitasking many projects at once, adaptable to changing priorities.
• Proactive in identifying root cause of issues and recommending solutions.
• Skilled at facilitating meetings and workshops.
• Ability to balance autonomy and collaboration.
• Passion for work and for external life, curiosity and collaboration.

Compensation

$70,000 – $97,000 a year (CAD). The range reflects base pay only and does not include bonus program and benefits.

Equal Opportunity Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.