Care Coordinator — Health Clinic Customer Service

Lifemark; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A healthcare management organization in Toronto is looking for a Customer Service Representative to provide exceptional service and administrative support. The role involves patient intake, scheduling appointments, and managing billing and insurance claims. Ideal candidates will possess strong organizational and communication skills. Lifemark offers a supportive and collaborative team environment with opportunities for professional growth within a nationally recognized company.

Benefits

Opportunity to work with a multi-disciplinary team

Supportive and collaborative administrative team

Positive and comforting work environment

Opportunities for growth

Nationally recognized brand with a strong digital presence

Qualifications

• High degree of organizational and multi-tasking skills in a busy and fast-paced work environment.
• Previous experience in a physiotherapy or private health care clinic setting is an asset.
• Excellent communication (verbal and written) and interpersonal skills.

Responsibilities

• Answer telephone calls and greet patients and visitors.
• Coordinate accurate intake of patient information.
• Assist patients with completing paperwork at the clinic.
• Coordinate scheduling of patient appointments.
• Collect payment at time of service.

Skills

Organizational skills

Multi-tasking

Excellent communication skills

Interpersonal skills

Computer savvy

Data entry skills

Education

High School Diploma, G.E.D. or equivalent

Job description

A healthcare management organization in Toronto is looking for a Customer Service Representative to provide exceptional service and administrative support. The role involves patient intake, scheduling appointments, and managing billing and insurance claims. Ideal candidates will possess strong organizational and communication skills. Lifemark offers a supportive and collaborative team environment with opportunities for professional growth within a nationally recognized company.