Car Workshop Customer Service Advisor - Fast-Paced

98 Auto Ventures Pte Ltd; Alberta; On-site; CAD 40,000 - 50,000; Full time

Job summary

A dynamic car workshop in Canada is seeking a dedicated Customer Service Advisor to join their team. The role involves managing customer inquiries, building relationships, and ensuring customer satisfaction in a fast-paced environment. Candidates should be friendly, proactive, and self-driven, with customer service skills highly valued. Training will be provided for those lacking vehicle knowledge.

Qualifications

• Able to work independently in a fast-paced environment.
• Self-driven with a strong sense of responsibility.
• Possession of a valid Class 3 driving license is an advantage.

Responsibilities

• Attend to customers’ requests for service bookings.
• Communicate with customers about their service needs.
• Build sustainable relationships with customers.
• Follow-up with the workshop on pending jobs.
• Provide valid information and alternatives to customers.

Skills

Customer service skills

Communication skills

Problem-solving skills

Team player

Job description

A dynamic car workshop in Canada is seeking a dedicated Customer Service Advisor to join their team. The role involves managing customer inquiries, building relationships, and ensuring customer satisfaction in a fast-paced environment. Candidates should be friendly, proactive, and self-driven, with customer service skills highly valued. Training will be provided for those lacking vehicle knowledge.