Capture Device Operations Engineer | Global Fleet Readiness

Mecka; Toronto; Sur place; CAD 70 000 - 100 000; Plein temps

Résumé du poste

Mecka AI, a robotics data infrastructure company, is hiring a Hardware Reliability Engineer to ensure capture devices are ready for deployment. You will own the technical readiness of deployed devices, diagnose issues across hardware and software, and guide repairs to verified outcomes.

You’ll scale data collection by making devices reliable across operators and locations, turning hands-on troubleshooting into repeatable tools and procedures.

Qualifications

• 3-4 years of hands-on experience troubleshooting physical devices that combine hardware and software, such as embedded systems, cameras, robotics, or connected equipment.
• Practical Linux skills, including command-line tools, logs, processes, services, filesystems, and network diagnostics.
• Python or shell scripting skills for diagnostics, device checks, and operational automation.
• Ability to isolate faults through repeatable tests and distinguish hardware, software, configuration, and operator issues.
• Experience validating device behavior after a repair, configuration change, or software update.
• Clear communication with technical and nontechnical users, including useful reproduction steps, diagnostic evidence, and instructions.
• Ability to prioritize issues by operational impact and follow them through to a verified outcome.

Responsabilités

• Own device issues from the first report through diagnosis, repair or recovery, and verification that the device is ready for use.
• Troubleshoot cameras, connected peripherals, Linux software, storage, networking, and data transfers using logs, measurements, and physical testing.
• Prepare and validate devices for deployment, including configuration, software updates, recording checks, and inspection after return.
• Support operators and partners with clear technical guidance. Reproduce product defects and work with engineering teams to resolve them.
• Write scripts and troubleshooting procedures that make common problems faster to diagnose and resolve.
• Track recurring failures, verify corrective actions, and improve readiness checks using evidence from the fleet.

Connaissances

Device troubleshooting

Linux

Python

Shell scripting

Root cause analysis

Validation testing

Communication

Prioritization

Outils

Python

Shell scripting

Linux

Embedded systems

Description du poste

Mecka AI, a robotics data infrastructure company, is hiring a Hardware Reliability Engineer to ensure capture devices are ready for deployment. You will own the technical readiness of deployed devices, diagnose issues across hardware and software, and guide repairs to verified outcomes.

You’ll scale data collection by making devices reliable across operators and locations, turning hands-on troubleshooting into repeatable tools and procedures.