Canada Tax Technology Group (CTTG) - Manager, AI Adoption & Enablement

Ernst & Young Advisory Services Sdn Bhd; Toronto; On-site; CAD 92,000 - 138,000; Full time

Benefits offered by this job

Discretionary bonus program

Medical, prescription drug, and dental

Pension plan

Generous vacation policy

Paid personal days

Total Rewards program

Job summary

EY's Canada Tax Technology Group (CTTG) is seeking an experienced Manager, AI Adoption & Enablement to accelerate practical AI use across Tax & Law in Toronto. You will translate business challenges into AI-enabled solutions, design prompts and workflows, and coach teams to adopt new ways of working using Copilot, Power Platform and related tools.

This role emphasizes business impact, strong stakeholder engagement, and the scalable adoption of AI initiatives across advisory services.

Qualifications

• 8+ years of experience in business transformation, technology enablement, innovation, consulting, or related roles.
• Hands-on experience using AI tools to improve productivity, automate tasks, or solve business problems.
• Experience developing prompts, Copilot, lightweight agents, or AI-enabled workflows.
• Proven ability to engage stakeholders and influence outcomes across multiple levels of an organization.
• Strong understanding of business processes and the ability to identify opportunities for improvement.

Responsibilities

• Partner with Tax & Law teams to identify high-value opportunities where AI can simplify processes, improve productivity, or enhance client service.
• Use AI tools such as Microsoft Copilot, Copilot Studio, Power Platform, and other emerging technologies to rapidly prototype and test solutions.
• Design and optimize prompts, workflows, and agent experiences that help teams achieve better outcomes with AI.
• Act as an AI coach and advisor, helping professionals develop practical AI skills and adopt new ways of working.
• Facilitate workshops, training sessions, office hours, and hands-on sessions to accelerate AI adoption across the practice.
• Translate business challenges into simple, scalable AI-enabled solutions without requiring complex technical development.
• Collaborate with business, risk, data, and technology teams to ensure solutions align with EY standards and governance requirements.
• Identify repeatable use cases and help scale successful approaches across Tax & Law.
• Stay current on AI capabilities and emerging trends, translating new developments into practical applications for the business.
• Support other technology initiatives, as required.

Skills

AI fluency

Stakeholder management

Communication

Coaching

Ambiguity tolerance

Tools

Microsoft Copilot

Power Platform

AI agents

Job description

Canada Tax Technology Group (CTTG) - Manager, AI Adoption & Enablement

Location: Toronto

Other locations: Primary Location Only

Date: Oct 5, 2026

Requisition ID: 1749592

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The Opportunity

EY's Canada Tax Technology Group (CTTG) is seeking an experienced Manager, AI Adoption & Enablement to help accelerate the practical use of AI across Tax & Law.

This role sits at the intersection of business innovation, productivity, and technology adoption. You will work directly with Tax & Law professionals to identify opportunities where AI can simplify work, improve client service, and unlock capacity. Rather than focusing on large-scale software development, you will help teams rapidly solve business problems using existing AI tools and platforms such as Microsoft Copilot, Power Platform, and AI agent technologies.

Success in this role requires someone who combines strong AI fluency with exceptional business acumen. You will act as a translator, coach, and problem solver, helping professionals transform ideas into practical solutions through effective prompting, AI-assisted workflows, and rapid experimentation.

You will play a key role in making AI a natural part of how our teams work every day.

This job posting relates to an existing vacancy within our organization.

Key Responsibilities

• Partner with Tax & Law teams to identify high-value opportunities where AI can simplify processes, improve productivity, or enhance client service.
• Use AI tools such as Microsoft Copilot, Copilot Studio, Power Platform, and other emerging technologies to rapidly prototype and test solutions.
• Design and optimize prompts, workflows, and agent experiences that help teams achieve better outcomes with AI.
• Act as an AI coach and advisor, helping professionals develop practical AI skills and adopt new ways of working.
• Facilitate workshops, training sessions, office hours, and hands‑on working sessions to accelerate AI adoption across the practice.
• Translate business challenges into simple, scalable AI-enabled solutions without requiring complex technical development.
• Collaborate with business, risk, data, and technology teams to ensure solutions align with EY standards and governance requirements.
• Identify repeatable use cases and help scale successful approaches across Tax & Law.
• Stay current on AI capabilities and emerging trends, translating new developments into practical applications for the business.
• Support other technology initiatives, as required.

Skills and Attributes for Success

• Deep curiosity about AI and a passion for helping others use technology effectively.
• Strong prompting skills and demonstrated ability to achieve business outcomes using tools such as Microsoft Copilot and other AI models and platforms.
• Ability to rapidly understand business challenges and develop practical solutions with minimal complexity.
• Exceptional communication, facilitation, and stakeholder management skills.
• Strong coaching and teaching mindset, with the ability to build confidence and capability in others.
• Ability to navigate ambiguity and experiment quickly while maintaining a focus on business value.
• Comfortable working with both technical and non-technical audiences.

To Qualify for the Role, You Must Have

• 8+ years of experience in business transformation, technology enablement, innovation, consulting, or related roles.
• Hands‑on experience using AI tools to improve productivity, automate tasks, or solve business problems.
• Experience developing prompts, Copilot, lightweight agents, or AI-enabled workflows.
• Proven ability to engage stakeholders and influence outcomes across multiple levels of an organization.
• Strong understanding of business processes and the ability to identify opportunities for improvement.

Ideally, You'll Also Have

• Experience with Microsoft Copilot, Copilot Studio, Power Platform, Power Automate, and related Microsoft AI capabilities.
• Experience leading change, adoption, training, or capability-building initiatives.
• Tax, law or similar experience.

What We’re Looking For

We're looking for someone who is not necessarily a traditional developer, data scientist, or AI engineer. We're looking for an innovator, coach, and problem solver who can quickly understand business challenges, leverage AI tools to create practical solutions, and help others build confidence using AI in their day-to-day work.

What we offer you

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage plan, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

• Toronto: $92,000 to $138,000 per year

Inclusiveness at EY

Inclusivenessisat the heart of who we are and how we work.We’recommitted to fostering an environment where differences are valued, policies and practices areequitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting ourneuroinclusionand accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.