(CAN) Team Leader Operations - Voice, DAYS - 6 Month Contract

WALMART CANADA

Mississauga

On-site

CAD 60,000 - 75,000

Full time

5 days ago
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Job summary

Walmart Canada in Mississauga is seeking a Distribution Center Supervisor to oversee daily DC operations, including scheduling, hiring and training of DC Associates. You will prioritize workflow to meet customer requirements and ensure safe, efficient distribution to stores.

The role requires leadership, ability to manage SOPs, and a focus on KPI achievement and process improvements in a fast-paced retail environment at the Mississauga DC.

Qualifications

  • Experience supervising daily DC operations including scheduling and staffing.
  • Ability to train and develop DC associates and enforce SOPs.
  • Proven track record in meeting KPI targets and maintaining safety standards.

Responsibilities

  • Plans and schedules DC personnel to ensure proper staffing to receive, fill or ship products.
  • Conducts daily start-up meetings and assigns duties to meet production schedules.
  • Trains associates in SOPs and ensures records are accurate and complete.
  • Ensures timely receipt, filling and shipment of products to stores.
  • Maintains time, attendance, productivity and quality records daily.
  • Monitors and reports on KPI performance.
  • Participates in hiring and development of associates; administers performance reviews.
  • Promotes a positive, inclusive work environment and enforces company policies.
  • Maintains health, safety and housekeeping programs in compliance with policies.

Skills

Staff management
Scheduling
Training
Coaching
Performance management

Job description

Position Summary

The Position is responsible for supervising daily distribution center (DC) operations including scheduling, hiring and training of DC Associates. Oversees day to day DC functions in one of the following areas: receiving, order filling or shipping. Prioritizes daily workflow to ensure customer requirements are met.

What you'll do
  • Plans and schedules DC personnel to ensure proper staffing in order to receive, order fill or ship products in a productive, safe and cost-efficient manner.
  • Conducts daily start-up meetings; organizes daily assignments/workload to associates, and assigns duties accordingly. Establishes or adjusts work assignments to meet daily production schedules.
  • Trains associates in the proper execution of standard operating procedures (SOP’s). Implements and ensures they are follow, and verifies the accuracy and completeness of all records/documentation activities within the work group.
  • Ensures that product is received, and orders are filled and shipped to the stores in a timely manner to maximize customer service.
  • Maintains time and attendance, productivity and quality records daily. Prepares and generates the daily productivity reports (TPR) or management.
  • Monitors and reports on key performance indicators (KPI’s).
  • Participates in the selection of operation associates; implements departmental training and job rotation activities; initiates plan to motivate associates; administers performance management (Coaching’s and accountability) including the annual review process; provides development and training in all functional areas.
  • Promotes a positive, inclusive work environment through effectively communicating and interpreting company policies for associates; coaching and counseling, responding to general inquiries, analyzing and resolving work problems in a timely manner and in accordance with company policies (i.e. open door, progressive discipline effective documentation and follow-up).
  • Maintains employment related programs and procedures, including health and safety and housekeeping programs, and cultural programs in order to ensure compliance with the relevant legislation and company policy.

The pay range for this position is $60,000.00 - $75,000.00. Pay will be determined based on relevant experience.

L'échelle salariale pour ce poste est de 60,000.00 à 75,000.00. La rémunération sera déterminée en fonction de l'expérience pertinente.

Minimum Qualifications

Age – 18 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location

6800 Maritz Drive, Mississauga, ON L5W 1W2, Canada

Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence‑powered tools, including internal or third‑party developed automated decision‑making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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