(CAN) Self Checkout Attendant (LC)

Walmart; St. Catharines; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading retail company is looking for a Self-Checkout Attendant in St. Catharines to assist customers with transactions, maintaining cleanliness in the self-service area, and providing exceptional customer service. Candidates must be at least 18 years old. Compensation starts at $17.75, subject to experience.

Qualifications

• Must be 18 years or older.
• Ability to educate customers on self-service options.
• Skills in providing exceptional customer service.

Responsibilities

• Assist customers with transactions in self-service area.
• Maintain cleanliness and order in the checkout area.
• Conduct quality checks and reassure customers.

Job description

Position Summary: A Self-Checkout Attendant assists customers in the processing of transactions through the self-service area(s) and provides exceptional customer service in order to ensure a positive shopping experience and drive customer loyalty, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal‑Mart. This associate is over the age of 18 and has successfully completed required training to handle alcohol products.

What you’ll do

• Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.
• Educating customers on the correct and efficient use of self-service options, when applicable.
• Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
• Observing the activities of a customer to determine when and if assistance is needed.
• When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
• Demonstrating knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
• Calling the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
• Returning Scan & Go scanners to their home after use.

The minimum rate of pay for this position starts from $17.75. Rate of pay will be determined based on relevant experience.

Minimum Qualifications

Age – 18 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

420 Vansickle Rd, St. Catharines, ON L2S 0C7, Canada

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