(CAN) Self Checkout Attendant

Wal-Mart Canada Corp; St. Albert; On-site; CAD 18,000 - 26,000; Full time

Job summary

Wal‑Mart Canada Corp is seeking a Self-Checkout Attendant to provide friendly customer service and assist customers with self-checkout transactions. The role focuses on maintaining a clean, safe, and efficient self-checkout area and promoting company programs where applicable.

The position requires being available for varied shifts, including evenings, weekends, and holidays, and handling physical tasks as needed. A strong emphasis on accuracy and customer satisfaction is essential.

Qualifications

• Age - 16 or older.
• Shift availability including evenings, weekends, and holidays.

Responsibilities

• Maintain Self Checkout Area Standards: keep area clean, safe, and organized.
• Promote Walmart programs and initiatives when applicable.
• Assist customers at self checkout, explain interventions clearly and resolve issues with manager support.
• Respond to EAS alerts and complete required documentation.
• Manage Scan & Go equipment and return to designated storage after use.

Skills

Customer service

Retail operations

Self-checkout assistance

Tools

Self-checkout systems

Job description

Position Summary

Working as a Self‑Checkout Attendant at Walmart Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service and assisting customers as they complete transactions in the self‑service checkout area. This role is a strong fit for individuals seeking an engaging position in a fast‑paced customer service or retail environment.

What you'll do

• Maintain Self Checkout Area Standards: Maintains a clean, safe, and organized self checkout area, ensuring it remains free of fixtures, unnecessary debris, foreign objects, and spills.
• Promote Walmart Programs and Initiatives: Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
• Support Customers at Self Checkout: Helps customers use self checkout quickly and confidently by offering assistance when needed, monitoring activity, and completing required checks. Clearly explain any interventions in a friendly, reassuring way and escape cash or technical issues to the Customer Service Manager.
• Respond to EAS Alerts and Complete Documentation: Responds to EAS alarms in accordance with procedures and accurately completes the “Failure to Deactivate” log.
• Manage Scan & Go Equipment: Ensures Scan & Go scanners are returned to their designated storage locations after use.

Flexibility (Availability/Work Schedule)

• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

Potential Challenges in this Role

High Task Volume in a Fast-Paced Environment

• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

Why you'll enjoy working here

Energetic, Fast-Paced Environment: Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts: Your contributions are recognized and valued.

Career Growth Opportunities: Build your skills and advance your career with us.

Meaningful Impact: Take pride in helping customers save money and live better.

Minimum Rate of Pay

The minimum rate of pay for this position starts from $16.15. Le taux horaire minimum pour ce poste débute à 16.15.

Minimum Qualifications

• Age - 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

700 ST ALBERT TRL, ST ALBERT, AB T8N 7A5, Canada

About Walmart

Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we’re reinventing the shopping experience and our associates are at the heart of it. You'll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you're proud of.