(CAN) Self Checkout Attendant

Walmart; Sarnia; On-site; CAD 30,000 - 60,000; Full time

Job summary

A major retail company in Sarnia is hiring a Self-Checkout Attendant to provide excellent customer service at self-service areas. Responsibilities include maintaining cleanliness, educating customers, and assisting with transactions. Candidates must be at least 16 years old. This role is perfect for those looking to gain experience in retail and customer service.

Qualifications

• Must be 16 years of age or older.

Responsibilities

• Maintain cleanliness and organization of self-service areas.
• Educate customers on self-service options.
• Promote company-sponsored programs.
• Monitor customer activities to provide assistance.
• Explain quality checks and interventions to customers.
• Respond to EAS alarms appropriately.
• Notify Customer Service Manager of cash or technical issues.
• Return Scan & Go scanners after use.

Job description

Position Summary

Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

What you’ll do

1. Keep the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educate customers on the correct and efficient use of self-service options, when applicable.
3. Promote company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4. Observe customer activities to determine when and if assistance is needed.
5. When self-service interventions and quality checks are required, politely explain the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
6. Demonstrate knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
7. Call the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8. Return Scan & Go scanners to their home after use.

Minimum Qualifications

• Age – 16 or older

Preferred Qualifications

• None specified.

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location

1444 Quinn Dr, Sarnia, ON N7S 6M8, Canada

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